Support Planners / Care Coordinators

Blhnurses; Lanham (MD); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Supports Planner/Case Manager to provide care coordination and support for clients in the community. This role involves assessing client needs, developing service plans, and collaborating with various professionals. The ideal candidate will have a Bachelor’s degree in health or human services and strong communication skills. Competitive pay and extensive benefits are offered, including remote work options and employer-paid training.

Benefits

Health insurance options

Gym membership discounts

Paid vacation

Sick leave

Annual performance bonuses

Employer-paid training

Company-provided laptop

Mileage reimbursement

Qualifications

• Strong oral and written communication skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Assess client needs and develop service plans.
• Coordinate services and monitor plans through telephonic contact.
• Collaborate with professionals to assist clients.

Skills

Communication

Research

Independence

Education

Bachelor’s degree in health/human services

Tools

Microsoft Office

Job description

Job Title: Supports Planner/Case Manager

Providing support and care coordination for individuals within the community is rewarding. If you have a passion for service and want to impact someone’s life, we are interested in speaking with you. Whether you are looking to expand your case management experience or enter the field, a career as a Supports Planner/Case Manager will help you meet your goals.

Our Supports Planners/Case Managers perform tasks to assess clients’ needs, strengths, and support networks to determine their goals. As a Supports Planner, you will serve as the primary contact with clients. You will receive remote training and access to tools and resources needed to perform your role, including information gathering, monitoring service plans, and telephonic care coordination. The requirements listed below represent the knowledge, skills, and abilities necessary.

What to Expect as a Supports Planner

• Competitive pay, including mileage reimbursement
• Extensive benefits such as gym membership discounts (LA Fitness, Planet Fitness), recreational discounts across Maryland, paid vacation, sick leave, and holidays
• Employer-paid training, laptop, cell phone, and printer
• Employment Security Offer Letter with annual performance bonuses and pay raises
• Assess client capacities and develop plans of service for coordination services
• Promote positive health behaviors to support well-being
• Remote telework with high-speed Internet and proficiency in Microsoft Office Suite
• Establish telephone contact with clients, families, and caregivers to coordinate services and monitor plans
• Provide on-site visits to individuals and develop person-centered plans of service
• Gather information to assist in service plan development
• Manage multiple priorities flexibly to improve client services
• Document activities in accordance with contractual billing guidelines
• Collaborate with social workers, nurses, and other professionals to assist clients with complex needs
• Educate clients about self-direction, access resources, and support transitions to independence
• Access resources and collaborate with community agencies to achieve client outcomes

Qualifications

• Bachelor’s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, etc.)
• Strong oral and written communication skills
• Proficiency in research and computer skills, including Microsoft Office
• Ability to write reports and interpret documents
• Effective communication with individuals of varied cognitive abilities
• Valid Maryland driver’s license and reliable transportation
• Ability to work independently, prioritize, and manage multiple tasks

Additional Qualifications

• Adaptability to organizational policies and procedures
• Commitment to the organization’s mission and core values
• Honesty and integrity
• Health insurance options including vision and dental
• Employee Assistance Program, paid time off, holidays
• Company-provided laptop, cell phone, and printer (after 30 days)
• Mileage reimbursement
• And much more

Note: Salary is based on education and experience.