Support Manager Rock Springs

Orange Grove Center Inc; Ringgold (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Orange Grove Center Inc in Ringgold, GA seeks a full-time Support Manager to oversee case management for about 40 individuals served in the community. You will ensure documentation, regulatory compliance, and person-centered approaches are applied day-to-day.

The role requires strong organizational and communication skills, experience with reporting (daily notes, monthly summaries, health passports, PSRs, risk assessments) and active participation in SIS assessments, ISP meetings, and staff

Qualifications

• Bachelor's Degree preferred; experience considered.
• Experience with case management and developmental disabilities beneficial.
• Knowledge of CARF, DBHDD and DIDD policies and documentation required.
• Strong organizational and problem-solving skills.

Responsibilities

• Oversee documentation requirements for supervisor and staff.
• Ensure compliance with regulatory standards and funding source rules.
• Maintain case records for ~40 recipients with timely reports.
• Prepare daily notes, monthly summaries/reports, health passports, PSRs, risk assessments.
• Participate in SIS assessments, ISP meetings and trainings.
• Promote person-centered planning and activities.

Skills

Case management

Documentation & reporting

Communication skills

Regulatory compliance

Problem-solving

Education

Bachelor's Degree preferred

Tools

Word

Excel

Outlook

Healthcare software

Job description

Responsible directly to the Coordinator of the Community Supports DepartmentHas responsibility for overseeing the documentation requirements of Enclave Supervisor and Community Support Staff. Must ensure compliance and regulatory standards are met. Must take a person-centered, individual approach to all people served. Must demonstrate excellent people skills when dealing with staff, individuals, families, and planning teams.This is a full-time position based on a minimum of75 hours every two weeks. The Support Manager is responsible for managing individuals'cases, which includes case management-type duties for approximately 40 service recipients served in community. He or she must ensure all necessary paperwork and reports are completed and that they fulfill Orange Grove and funding source requirements. Examples of reporting duties include daily notes, monthly summaries, monthly reports, health passports, PSRs, risk assessments, HRST trainings, SIT compliance, and outcome and action steps. This person will participate in SIS assessments, ISP meetings, special called meetings, support manager meetings, and various in-services and trainings. It is the Support Manager's responsibility to insist individual needs and desires are being addressed and that each person is participating in meaningful person-centered activities. He or she must ensure all personal training is kept current and be willing to participate in special projects and assignments as they arise. As will all positions that serve community based individuals, reliable transportation, liability insurance, an F-endorsement on driver's license and the ability to work a flexible schedule when needed will be expected.Bachelor's Degree preferred, experience considered. Prior experience with case management and working in the field, of developmental disabilities is beneficial. An understanding of CARF, DBHDD and DIDD policies, regulations and documentation requirements is expected. Knowledge of state and federal funding sources and various provider services is beneficial. Previous experience working with a variety of people, organization skills, and problem-solving skills are required.Must have basic computer skills to work within a network system, use word processing software, spreadsheets, and email.Good overall physical health and personal stamina is necessary. Physical examination, including TB skin test or chest x-ray is required prior to employment.