Support Flex Associate - Outlet Store

Belk, Inc. & Belk eCommerce LLC.; Georgia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development Op

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk, Inc. & Belk eCommerce LLC. in Georgia is looking for a dedicated store associate to deliver outstanding customer service, own assigned tasks, and support daily store operations with a proactive mindset.

You will unload deliveries, stock and merchandise floor sets, process RFID tasks, assist customers, help with pricing, promotions, and store events, and uphold safety and asset protection standards.

Qualifications

• Customer service orientation and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed with minimal supervision in a deadline-driven environment.
• Clear communication and comfortable using technology.
• Flexible schedule including nights, weekends, and holidays.
• Must regularly move around store areas and lift at least 50 lbs.

Responsibilities

• Efficiently unload cartons from truck deliveries and prepare products for sales floor.
• Stock, merchandise floor sets, and process price changes and promotional displays.
• Assist customers and support store fulfillment, floor recovery, and cleanliness.
• Support RFID tasks, inventory accuracy, and asset protection procedures.
• Organize tools, supplies, and equipment to promote efficiency.
• Participate in store events and collaborate with teammates to deliver great service.

Skills

Customer service

Ownership

Self-directed

Communication

Tech savvy

Flexible schedule

Lifting 50 lbs

Job description

What you will do

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity. Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy. Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities. Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders. Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency. Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn Ability to take ownership of assigned tasks and contribute to store success. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• *Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway. At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve! We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.