Team Beauty Lead - Full Time

Belk, Inc. & Belk eCommerce LLC.; Middlesborough (KY); On-site; USD 21,000 - 30,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Team Beauty Lead to drive personal and department results by building genuine client relationships and sharing enthusiasm for cosmetic, beauty, and fragrance trends.

You will lead a team, execute promotions and events, and leverage omnichannel tools to deliver a seamless shopping experience while maintaining beauty hygiene standards and inventory accuracy, in a fast-paced, commission-based environment.

Qualifications

• 1+ year of retail experience
• Excellent customer service skills
• Willing to work nights, weekends and holidays
• Able to lift and move up to 40 lbs
• Comply with state-specific licenses/certifications as required

Responsibilities

• Drive sales through exceptional customer service and promotions
• Lead team to meet store metrics and objectives
• Provide product knowledge and makeup application support
• Maintain visual merchandising and store cleanliness
• Partner with store leadership on schedules and events
• Improve inventory accuracy and asset protection

Skills

Customer service

Team leadership

People skills

Product knowledge

Communication

Merchandising awareness

Job description

The Team Beauty Lead drives personal and department-wide results, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives across multiple beauty brands. The Team Beauty Lead possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment. This is an hourly position, with monthly bonus eligibility.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotional and special events to advance beauty business.
• Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.
• Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement.
• Drive repeat client interactions as a knowledgeable and trusted resource.
• Enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Connect with Beauty Associates through team meetings and one-on-one touch bases to review goals and performance results.
• Ensure associates are well-informed and confident in speaking to available inventory and assortment.
• Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience.
• Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
• Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily.
• Align presentations with vendor and company directives.
• Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs.
• Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely.
• Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• 1+ years of retail experience and a dedication to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable with and enjoy assisting customers with makeup application and skincare services.
• Associates must maintain all required professional licenses and certifications, including any state‑specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.