Support Flex Associate

Belk; Town of Gallatin (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Merchandise Discounts

401K with Matching Contribution

Generous PTO

Growth and Professional Development

Job summary

Belk in Town of Gallatin, NY is seeking a Support Flex Associate to help drive sales and deliver a top‑notch customer experience. You will process inbound truck deliveries, prep new merchandise, and support store operations to keep shelves ready for customers.

This hourly role requires reliability, a team player mindset, and comfort with Windows devices. You will assist with merchandising, inventory tasks, and store upkeep while delivering friendly service.

Qualifications

• Customer service mindset and initiative in meeting store goals.
• Ability to work in a fast-paced retail environment with limited supervision.
• Comfort using smartphones, tablets and Windows-based devices.
• Willingness to work nights, weekends and holidays as needed.
• Physically able to lift at least 50 lbs and move merchandise.

Responsibilities

• Demonstrate ownership and initiative toward store goals and daily priorities.
• Unload cartons from truck deliveries, sort by department, and prepare items for sale.
• Perform RFID and inventory tasks to support accuracy.
• Assist with facilities tasks, including lighting and housekeeping.
• Support floor sets, product presentations, and price changes.
• Replenish supplies and maintain cleanliness to keep store ready.
• Learn processes and policies to improve performance and execution.
• Enhance in-store customer experience by assisting customers during peak times.
• Contribute to a positive store culture and teamwork.
• Follow safety procedures and asset protection guidelines.

Skills

Customer service

Ownership

Self-directed

Communication

Tech-savvy

Flexibility

Team collaboration

Tools

Windows-based OS

Mobile devices

Job description

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs

*Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem‑solving mentality. We’ve been doing that for more than 135+ years and continue to evolve!