Support Flex Associate

belk; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp.

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk in Montgomery, AL is seeking a Support Flex Associate to drive sales and deliver a positive customer experience by accurately processing inbound truck deliveries and preparing new merchandise for the sales floor. The role supports floor sets, inventory accuracy, and store facilities while collaborating with merchandising teams in a fast-paced environment.

As an hourly position, you will be involved in customer interactions, daily operations, and merchandise presentation.

Qualifications

• Customer service mindset and willingness to learn.
• Ability to work nights, weekends and holidays.
• Ability to lift up to 50 lbs and be mobile throughout store areas.

Responsibilities

• Unload cartons from truck deliveries and separate by department.
• Process sensor tag applications, product transfers, and RFID tasks.
• Assist with facilities processes and store maintenance tasks.
• Support merchandising and store fulfillment with floor sets and price changes.
• Replenish supplies and maintain cleanliness to ensure efficiency.
• Assist customers and provide in-store service during peak traffic.

Skills

Customer service

Communication

Self-directed

Tech-savvy

Flexibility

Team player

Safety awareness

Operations focus

Tools

Windows OS

Mobile devices

Job description

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• * Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!