Support Engineer Intern (Remote) Remote · Part time · $12–20/hr →

Pasilobus; Seattle (WA); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Pasilobus is seeking a Support Engineer Intern for a remote, part-time role. The intern will assist clients with Pasilobus applications and respond to inquiries while gaining exposure to e-commerce tooling.

Ideal candidates are enrolled in a computer science/engineering program in the United States with strong communication and reliability. This internship offers flexible hours and hands-on experience in a growing Shopify-focused technology company.

Qualifications

• Engineering background with CS/software development focus.
• Strong written communication via email/Slack.
• Ability to track tasks and stay organized.
• On-time completion of assigned tasks.
• Professional demeanor and confidentiality.
• Transparent communication with team.

Responsibilities

• Understand Pasilobus concept, customers, product goals and service scope.
• Rotate across areas of responsibility and contribute ideas.
• Interact with clients to provide support and/or sales assistance.
• Recommend improvements to management for customer service and operations.
• Learn and master internal software systems.
• Respond to client inquiries and assist with Pasilobus applications.

Skills

Engineering background

Communication skills

Task tracking

Punctuality

Professionalism

Confidentiality

Transparency

Education

Computer Science education

Job description

Pasilobus Support Engineer Intern (Remote, anywhere) Seattle, WA·Remote·Part time

This position is for students currently enrolled in an engineering program in the United States.

About Pasilobus

Pasilobus is a hub for growing Shopify brands to handle short-term projects, add functionality, and grow more sales on the internet

Description

Pasilobus, Inc. is a software company based in Seattle, WA that focuses solely on e-commerce technology. The company's mission is to empower entrepreneurs and developers all around the world by providing innovative e-commerce tools and platforms.

You will be responsible for responding to client enquiries and offering assistance with Pasilobus applications if you are hired as a support engineer.

Job Responsibilities:

• Understanding the company's whole concept, which includes the brand, customer, product goals, and all other areas of service.
• Rotating across our areas of responsibility and contributing ideas to help the company develop and improve.
• Engaging with consumers or clients and, if necessary, offering service and/or sales
• Making recommendations to management on how to improve customer service and internal operations.
• Learning and mastery of internal software systems.

Work Hours:

You are expected to contribute between 5-10 hours per week.

Qualifications / Skills:

• Engineering background and education related to Computer Science and Software Development
• Having well-written communication skills through communication channels such as email and Slack
• Keeping the track of the tasks assigned
• Being on time to complete the assigned tasks
• Professionalism
• Confidentiality
• Transparency

Bonus:

• Website development experience with Shopify