Support Engineer II (Houston Area)

1020 Solenis LLC US; Town of Texas (WI); Remote; USD 60,000 - 95,000; Full time

Job summary

Join a forward-thinking company as a Support Engineer, where you will play a crucial role in enhancing water treatment operations. Your expertise will ensure that treatment chemicals and equipment are applied effectively and safely across customer sites. This position offers a dynamic work environment with opportunities for professional growth and development. You will be part of a team that values innovation and sustainability, contributing to cleaner and safer environments. If you are passionate about solving complex challenges and making a difference, this role is perfect for you.

Benefits

Competitive health + wellness benefit plan

Continuous professional development

15 days of paid time off

Competitive Salary and bonuses

401k Plan

Company car for travel convenience

Qualifications

• 2-5 years of experience in industrial water treatment or a similar industry.
• Strong customer focus and problem-solving mindset.

Responsibilities

• Conduct routine service visits and ensure optimal performance.
• Document all service activities and maintain accurate records.
• Troubleshoot technical issues and assist in developing corrective action plans.

Skills

Problem-solving

Customer focus

Communication skills

Education

Bachelor’s Degree in Chemical Engineering

Job description

Support Engineer II (Houston Area) page is loaded

Support Engineer II (Houston Area)

Apply locations United States of America, Texas (Remote) time type Full time posted on Posted 2 Days Ago job requisition id R0019304

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com .

What You'll Do

We are looking to add a Support Engineer to the Houston Area!

As a Support Engineer at Solenis, you will play a key role in supporting our District’s water treatment operations. You will ensure that treatment chemicals and equipment are applied effectively, economically, and safely across customer sites. This role is essential to the ongoing success of our treatment programs and customer relationships.

Specific responsibilities include:

• Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs.
• Document all service activities through detailed reports and distribute them to internal and external stakeholders.
• Maintain accurate records of onsite chemical inventories.
• Support Sales Account Managers in the design, implementation, and optimization of water treatment programs.
• Troubleshoot technical issues at customer sites and assist in developing corrective action plans in collaboration with Account Managers.
• Identify growth opportunities at existing customer accounts and support business development efforts at prospect sites.
• Analyze data to assess treatment program performance and recommend improvements.
• Ensure all activities are conducted in a safe, customer-focused, and compliant manner.

What You'll Bring

• Bachelor’s Degree in Chemical Engineering or a related technical field, preferred.
• 2–5 years of experience in industrial water treatment or a similar industry, preferred.
• Must live within 45 minutes of Houston TX, or be willing to relocate.
• Ability to lift and carry up to 50 pounds as required.
• Strong customer focus and problem-solving mindset.
• Excellent communication skills, both written and verbal.

Perks!

• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth!
• Recharge with 15 days of paid time off
• Competitive Salary and bonuses
• 401k Plan
• Company car for travel convenience

Come work with us at Solenis , where you can build a career that makes a difference.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [e-mail]

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Introduce Yourself

Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis.

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents.

Solenis is a 2023 US Best Managed Company.