Support Engineer-Data

Uplers; United States; Remote; USD 75,000 - 100,000; Full time

Job summary

A leading company is seeking a detail-oriented Data Support Engineer to monitor production processes and manage incidents in its data platforms. The ideal candidate will have hands-on experience with Google Cloud Platform, Python, and SQL, ensuring seamless operations in a remote environment.

Qualifications

• Minimum 1 year of experience in supporting production pipelines.
• Proficiency in SQL for debugging tasks.
• Strong communication skills to interact with cross-functional teams.

Responsibilities

• Monitor production data pipelines and workflows.
• Create and manage incident tickets for production issues.
• Participate in daily standup and contribute to platform improvements.

Skills

GCP

Python

SQL

Incident Management

Communication

Education

Bachelors degree

Tools

JIRA

Job description

Experience: 2.00 + years

Salary: Confidential (based on experience)

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Remote

Placement Type: Full time Permanent Position

(*Note: This is a requirement for one of Uplers' client - Forbes Advisor)

What do you need for this opportunity?

Must have skills required: GCP, support, Python

Forbes Advisor is Looking for: Role Summary

We are seeking a proactive and detail-oriented Data Support Engineer- to monitor production processes, manage incident tickets, and ensure seamless operations in our data platforms. The ideal candidate will have experience in Google Cloud Platform (GCP), Airflow, Python and SQL with a strong focus on enabling developer productivity and maintaining system reliability.

Key Responsibilities:

Production Monitoring:

• Monitor and ensure the smooth execution of production data pipelines and workflows.
• Identify and promptly address anomalies or failures in the production environment.
• Perform first-level investigation for issues, leveraging logs and monitoring tools.
• Incident Management:
• Create and manage tickets for identified production issues, ensuring accurate documentation of details and impact analysis.
• Assign tickets to the appropriate development teams and follow up to ensure timely resolution.
• Communication of incidents within the Data Team.

Platform Support:

• Participate in daily standup and team meetings and contribute to platform improvement initiatives.
• Contribute to enhancing the platform to streamline development workflows and improve system usability.

Required Skills:

• Bachelors degree with Minimum 1 year of experience working in supporting the production pipelines.
• Proficiency in SQL for debugging tasks.
• Familiarity with incident management tools like JIRA.
• Strong communication skills to interact with cross-functional teams and stakeholders.

Good to have:

• Hands-on experience with Google Cloud Platform (GCP) services like BigQuery.
• Strong understanding of Apache Airflow and managing DAGs.
• Basic understanding of DevOps practices and automating CI/CD pipelines.
• Python Proficiency

Note:

• This role requires candidates to work in UK timings.
• Saturday and Sunday will be working. Rotational off will be provided.

Qualifications

Bachelors degree in full time.

How to apply for this opportunity:

Easy 3-Step Process:

1. Click On Apply! And Register or log in on our portal

2. Upload updated Resume & Complete the Screening Form

3. Increase your chances to get shortlisted & meet the client for the Interview!

About Our Client:

Forbes Advisor is a global platform dedicated to helping consumers make the best financial choices for their individual lives.

We support your pursuit of success by making smart financial decisions simple, to help you get back to doing the things you care about most.

We do this by helping turn your aspirations into reality. By arming you with trusted advice and guidance, you can make informed financial decisions you feel confident in and achieve your financial goals.

Visit Forbes Advisor for unbiased personal finance advice, news and reviews, plus a comparison marketplace that helps you find the financial products that best fit your life and goals.

About Uplers:

Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career.

(Note: There are many more opportunities apart from this on the portal.)

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!