Support Director Consultant - Shenandoah

BNI Global; Virginia; On-site; USD 60,000 - 90,000; Part time

Job summary

TravelCenters of America is seeking a Full-time Support Director Consultant in Virginia to drive member success across US CORE chapters. The role focuses on engagement, education, accountability, and growth support for 9-15 chapters.

The position emphasizes relationship-building, leadership, and strategic outreach to recruit, retain, and renew members, while coordinating regional events and reporting progress to area leadership.

Qualifications

• High School diploma or equivalent.
• Valid driver's license.
• Commitment to excellent customer service.
• superb time management and planning skills.
• Proficiency in MS Office.

Responsibilities

• Promote membership through prospecting, recruitment, and member retention in each chapter.
• Develop and implement strategy to ensure members renew their membership on a recurring basis.
• Promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
• Responsible for sales growth of BNI events such as identifying and requesting event sponsorships.
• Routinely visit and engage with each chapter to encourage new member growth and loyalty.

Skills

Relationship Building

Active listening

Leadership

Influence

Strategic Thinking

Education

High School diploma or equivalent

Tools

MS Office

Job description

Position Summary:

The Full-time Support Director Consultant reporting to the Area Director of their region ensures US CORE chapter and member success. Support DCs support chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful Support DCs are actively engaged in building relationships, education, accountability, and growth support for 9-15 chapters.

Roles and Responsibilities:

• Promote membership through prospecting, recruitment, and member retention in each chapter.
• Develop and implement, with the manager, an effective strategy to ensure members renew their membership on a recurring basis.
• Promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
• Responsible for sales growth of BNI events such as identifying and requesting event sponsorships
• Routinely visit, engage with, and recognize success in each chapter outside of the Support DC's home office by regularly attending in-person BNI regional events to encourage new member growth, improve member loyalty, and increase member lifetime value and
• driving sales to increase new membership, including recruitment for new chapters.
• Plan and execute regional events in alignment with the Area Director's annual plan.
• Continuously identify prospects and engage them with relevant offers.
• Manage leadership team selection and training process ensuring each chapter has a professional, focused, and growth-minded Leadership Team
• Call and welcome new members within two weeks of their membership induction.
• Manage and train sales process in each chapter.
• Consistently attend regional and CORE team meetings and Support DC training.
• Complete weekly and monthly reporting.
• Other tasks and elements as communicated by BNI's US Core Leadership and the Area Director
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:

• Relationship Building
• Active listening
• Leadership
• Influence
• Strategic Thinking

Required Qualifications:

• High School diploma/degree or equivalent experience required.
• Valid driver's license
• Commitment to excellent customer service
• Superb time management and planning skills
• Strong communication and negotiation skills
• Proficiency in MS Office

Preferred Qualifications:

• Professional work experience in sales
• Experience in territory/account management
• Prior BNI experience preferred.

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a part-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.