Support Coordinator 4 - Total Rehab

8100 ProMedica Toledo Hospital; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

ProMedica in Toledo, OH seeks a Support Coordinator IV to support daily clinical operations and revenue integrity. You will register patients in the EMR, verify insurance, and document coverage for rehab services, while processing charges and performing charge reconciliation.

You’ll also handle at-service collections including co-pays. The role requires a high school diploma, with preferred experience or education in health care management and proficiency in Microsoft Office and Epic or similar

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or health care/business experience preferred.
• Mastery in Microsoft Office and related software; Epic knowledge a plus.

Responsibilities

• Register patients in the EMR to ensure accurate billing.
• Verify insurance coverage for rehab services.
• Process daily billing charges and reconcile charges.
• Handle point-of-service collections including co-pays and deductibles.
• Support daily clinical operations and revenue integrity.

Skills

Customer service

Billing

EMR

Insurance verification

Charge reconciliation

Co-pays and deductibles collection

Microsoft Office

Education

High school diploma

Associate’s degree (preferred)

Tools

Epic

Other EMR rehab apps

Microsoft Office

Job description

Location: Flower Hospital Department: Total Rehab Outpatient Weekly Hours: 40 Status: Full time Shift: Days (United States of America)

Job Summary:

As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage. In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

High school diploma or equivalent

PREFERRED REQUIREMENTS

Associate’s degree or previous experience in business or health care management Mastery in Microsoft Office and related software Knowledge of electronic medical record software’s like Epic and other rehab service line applications

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.

In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail]

Equal Opportunity Employer/Drug-Free Workplace Health Care Is Everything We pride ourselves on being a place where people start and develop life-long careers. From a thriving culture to flexible benefits, we have so much to offer those who join our team. Find your career and be the heart of health care in our mission-driven organization.