Support Coordinator

ABC Case Management; Metairie (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

ABC Case Management in Metairie, LA is seeking a skilled case manager with a bachelor’s or master’s degree in a human services field to coordinate services for families and individuals. You will develop and monitor care plans and coordinate with providers, traveling to family homes for quarterly visits as needed.

The role requires strong communication, organization, time management, and the ability to advocate for participants.

Qualifications

• Bachelor's or Master's degree in a human services field (or related field) from an accredited program.
• Strong communication skills.
• Must be organized and have good time management skills.
• Creative thinker who can help families meet their needs and advocate for participants.

Responsibilities

• Coordinate services via in person, telephone, e-mail and handwritten reports and letters with families and individuals.
• Develop a working rapport with all service providers.
• Coordinate and serve as Team Leader for the plan of care meetings.
• Develop, implement and monitor care plans.
• Travel to family homes or designated community areas for quarterly visits.
• Make monthly contact with families.
• Maintain ongoing case notes regarding all contact with each family or provider.

Skills

Communication

Organizational skills

Time management

Creative thinking

Advocacy

Team collaboration

Education

Bachelor's or Master's degree in a human services field

Job description

EXPERIENCE & QUALIFICATIONS:

• Bachelor's or Master's degree in a human services field, from a field-specific accredited institution including: Social Work, Nursing, Psychology, Education, Counseling, Child Life/Family Studies, Child Development, Family and Consumer Science, Social Services or Sociology, Philosophy, Substance Abuse, Vocational Rehabilitation, OR Bachelor's degree in liberal arts or general studies with 16 hours on a field listed above.
• good communication skills
• must be organized and have good time management skills
• must be a creative thinker to help families meet their needs
• able to be an advocate for the participants
• Must maintain a valid driver’s license and reliable transportation and insurance.
• must have the ability to function independently and as a team member

JOB DUTIES

• will coordinate services via in person , telephone, e-mail and handwritten reports and letters with families and individuals
• will develop a working rapport with all service providers
  
• will coordinate and serve as Team Leader for the plan of care meetings
• will develop, implement and monitor care plans
• will travel to family homes or designated community areas for quarterly visits
• will make monthly contact with families
• will keep ongoing case notes regarding all contact with each family or provider