Support Consultant - Apache Nifi

Konsus, Inc. (Superside); United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading tech company is seeking a Support Consultant specializing in Apache Nifi for a remote position within the US. The role involves troubleshooting software issues, providing training, and maintaining communication with customers. Candidates should have a Bachelor's degree in Computer Science or a related field along with relevant experience in technical support.

Qualifications

• Bachelor's Degree in Computer Science or related field required.
• Minimum of two years' experience in a customer-facing role.
• Experience with SQL/NoSQL databases and APIs required.

Responsibilities

• Troubleshoot and resolve DataBridgePro software issues.
• Log and update issues in an incident tracking tool.
• Provide presentations and training to customers.

Skills

Troubleshooting

Technical support

Training

SQL

NoSQL

APIs

Software integration

Education

Bachelor's Degree in Computer Science

Master's Degree

Job description

A company is looking for a Support Consultant - Apache Nifi (Remote - US).

Key Responsibilities

• Troubleshoot, test, and coordinate resolution of DataBridgePro software and data issues
• Log, update, and maintain issue statuses in a web-based incident tracking tool
• Provide training and presentations on applications to internal and external customers

Required Qualifications

• Bachelor's Degree in Computer Science or related field; Master's Degree is a plus
• Minimum two years' experience in a customer-facing service/support role utilizing technical skills
• Working knowledge of SQL/NoSQL databases and custom third-party APIs (e.g., REST, Web Services)
• Experience connecting to Azure Data Lakes or similar cloud storage systems
• Familiarity with software integration and data transformation tools