Support Coach Transport

Shineforth; Richmond (VA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Shineforth Child and Family Healing Center in Richmond, VA, is seeking a Support Coach Transport to provide safe transportation and supervision for residential youth, accompanying them to appointments and activities while maintaining a therapeutic milieu.

Responsibilities include implementing treatment protocols, documenting actions, coordinating with nurses and staff, and facilitating recreation and psychoeducation. A valid driver's license and clean driving record are required.

Qualifications

• Bachelor's or Associate degree in related field with six months of experience working with youth with behavioral and emotional issues or Autism Spectrum Disorder.
• High School Diploma with 1 year experience working with youth with behavioral and emotional issues or Autism Spectrum Disorder may substitute for degree requirements.

Responsibilities

• Maintain a valid driver's license and drive Shineforth vehicles for transport.
• Provide safe supervision during transports/appointments and engage positively with residents.
• Document required information and communicate with nursing staff and CFHC staff on return to campus.
• Plan recreational activities and facilitate psychoeducation groups monthly.
• Assist with homework, supervise activities, and uphold a therapeutic milieu.

Skills

Communication

Transportation supervision

Crisis intervention

Education

Bachelor's or Associate degree in related field

High School Diploma + 1 year experience

Job description

## Support Coach Transport**SUMMARY**Participate as a member of a treatment team in Child & Family Healing Center’s (CFHC) residential program to meet the transportation, social, recreational, behavioral, and educational needs of youth exhibiting emotional and behavioral difficulties. The primary focus for this position will be to provide safe transportation and supervision while accompanying Shineforth Child and Family Healing Center residential youth to various appointments and other specified locations. When transportation is not needed the individual will be assigned to perform the duties of a Support Coach and engage with the residents of CFHC in the following manner: Provide a safe and therapeutic milieu that meets the physical and emotional needs of our clients. Implement treatment protocols established by a multi-disciplinary team. Attend to the administrative functions, completing required documentation, and actively participating in professional development opportunities offered at Shineforth. Assume assigned tasks and responsibilities from supervisor and Administrative Staff.**ESSENTIAL DUTIES AND RESPONSIBILITIES (Client Transportation)*** Maintain valid driver’s license and acceptable driving record of better than -5 points and no violations of DUI or reckless driving.* A Support Coach Transport will utilize Shineforth’s vehicles when providing transportation* A Support Coach Transport will provide precise follow-up information and documentation to the nursing staff and other appropriate CFHC staff upon return to campus* The Support Coach Transport will engage positively with residents, legal guardians, health care providers, and other community members while representing Shineforth in a professional manner* Communicate professionally and appropriately advocate for residents during appointments.* Provide supervision to youth during transports/appointments and keep the youth safely within sight and sound.* Mentor, train and guide new Support Coach Transports when needed.* Plan, participate, and facilitate recreational activities and service projects.* Facilitate and document at least one Psycho education group per month.* Obtain a working knowledge of licensure, Human Rights, and Medicaid standards.**SUPPORT COACH DUTIES and RESPONSIBILITIES*** Show an interest in clients by interacting with them regarding their day, and have a working knowledge of their background, family, and community.* Actively engage with youth in Suites and during recreation activities.* Assist clients with homework and school related activities.* Supervise and monitor youth and activities in accordance with applicable regulations, policies and procedures.* Maintain and promote a positive, constructive, and therapeutic environment by maintaining a harmonious environment that facilitates constructive group activities throughout the treatment milieu.* Serve as a role model for youth in the areas of ethics, morals, appearance, spirituality, lifestyle principles, and by using techniques.* Understand treatment and program philosophy and implement when interacting with youth.* Effectively follow recreation schedule.**PHYSICAL INTERVENTION*** In the event of an immediate threat, use appropriate behavioral management techniques to intervene and deescalate including physical restraint if necessary.* Responsible for contacting nurse and on call if a physical restraint has occurred including completing any required documentation and notification of guardian.**CRISIS AND EMERGENCY SITUATIONS*** Provide crisis intervention for residents, to include the use of approved verbal and physical intervention techniques. Implement the agency's Positive Behavioral Support practice according to policy and procedures. Practice healthy conflict resolution* Respond adequately to emergencies and potentially unsafe situations with clients.* Responsible for contacting nurse and on call if a crisis or emergency has occurred including completing any required documentation and notification of guardian.**SOCIAL SKILLS*** Teach and role model social skills including effective interpersonal skills, appropriate feedback, boundaries, dress, language, conversation skills, impulse control, good manners, reliability, respect, and honesty.* Teach youth to advocate getting their needs met by using “I” statements.**MEDICATION MANAGEMENT*** Attend and successfully complete the 32 hours mediciation aide class* Responsible for administering medication as prescribed to clients and documenting medication doses.* Responsible for contacting nurse or on call with any medication issue.**POSITIVE BEHAVIOR SUPPORT*** Provide positive behavior support through identifying strengths and strategies to support youth such as encouragement, clear and consistent limit setting, redirection, identifying appropriate options, and group management skills.* Use Collaborative Problem-Solving techniques to help clients with challenging behaviors and to build helping relationships.**INEPENDENT LIVING SKILLS*** Teach and role model independent living skills including effective personal hygiene, cleaning chores, laundering, money management, and cleanliness of personal living areas (PLAs).**THERAPEUTIC INTERVENTIONS*** Utilize Collaborative Problem Solving when expectations are not met, or triggers occur.* Facilitate and document a variety of therapeutic interventions designed to support group development the youths' treatment plans including but not limited to daily goal setting, evaluation of daily expectations, and conflict resolution.**SERIOUS INCIENTS*** Responsible for documenting Serious Incidents on the correct form stating only facts about the situation and not opinions; complete by the end of the shift.* Responsible for informing appropriate personnel as directed by Serious Incident Report procedure and communicating the SIR to Team via changeover notes in EHR.**TEAM SUPPORT*** Provide support to the team by being solutions focused.* Attend and participate in weekly team meetings.* Work closely with Treatment Team to support client’s treatment goals.* Display dependability by arriving to shifts or meetings on time and prepared.* Practice prudent notification and use of sick time.* Complete required trainings within the mandated timeframe.* Promptly identify maintenance issues and report it to supervisor.**DOCUMENTATION*** Accurately complete and maintain documentation such as Daily Treatment Intervention (DTI) logs, Serious Incident reports (SIR), inventories, Changeover, Client Phone & Letter logs, Fire/Disaster Drill form, and editions to Team Minutes if applicable.* Complete forms related to vehicle use, human resources, and payroll as required.**EDUCATION and/or EXPERIENCE** Bachelor's or Associates degree in related field and six months of experience working with youth with behavioral and emotional issues or Autism Spectrum Disorder required. High School Diploma with of 1 year experience working with youth with behavioral and emotional issues or Autism Spectrum Disorder may substitute for degree requirements.**PAY RANGE****$15 - $20 hourly**