Support Coach - PRN

Freeman Health System; Ozark (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization is seeking a Support Coach in Ozark, Missouri, responsible for delivering support services to individuals facing behavioral health issues. The role involves facilitating clients' independence, preparing meals, ensuring medication compliance, and guiding daily activities. Ideal candidates will possess a high school diploma and have experience working with mentally ill individuals. Training in trauma-informed care is essential. Evening and weekend work may be required.

Qualifications

• Knowledge and skills working with seriously mentally ill individuals.
• Ability to communicate effectively and understand clients' needs.
• Training in trauma-informed care.

Responsibilities

• Ensure clients participate in scheduled activities.
• Prepare and serve meals per menu plans.
• Accurately document medications and client observations.
• Guide clients in daily tasks according to treatment plans.

Skills

Knowledge of behavioral health

Effective communication

Coping mechanisms

Empathy

Education

High school diploma or equivalent

Job description

The Support Coach is a direct care level person responsible for delivery of a full range of support services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often have experienced trauma that affects their development and adjustment. The Support Coach is primarily responsible for facilitating the maximum level of independent functioning of the clients served by teaching and role modeling skills to help facilitate independence. The Support Coach will demonstrate a warm and welcoming, empathic, hopeful attitude, conveying a philosophy of dual recovery. The Support Coach will be trained in trauma-informed care and will provide services in an environment that is sensitive and responsive and that will promote improved wellbeing because of services received. The Support Coach reports to the Adult Residential Administrator.**Education:*** High school diploma or equivalent required.**Work Experiences:*** Support Coach should have knowledge and skills working with serious and persistent mentally ill individuals, with the ability to communicate effectively with clients and to develop an understanding of their special problems and needs.**Responsibilities:*** During the shift, make sure every client is where they should be, encourage them to join in scheduled activities and facilities, and accurately record client actions and observations in daily progress notes.* Prepare and serve appealing meals and snacks, per established menu plans and within timelines.* Accurately prepare, distribute, and document medications per each client’s medication administration record (MAR) and per physician’s orders.* Help, instruct, and guide clients in carrying out daily tasks in accordance with their Intensive Residential Treatment Services (IRTS) program and treatment plan.* Teach and serve as a model for clients on how to control their conduct and use practical coping mechanisms in the context of building relationships.* Plan and engage clients in social skills activities with Support Coach and peers to encourage purposeful activity and reduce isolation.* Consistently complete routine cleaning, housekeeping and other assigned duties per Adult Residential Administrator or designee.* Accurately finish the paperwork assigned before starting the following shift, and share any client problems or issues with your supervisor when your shifts change. Every necessary document is finished within the allotted time frames and in compliance with the program's requirements, CARF, state and federal regulations, and quality standards.* Immediately contact the Adult Residential Administrator (or designee), in the event of a) any client or staff injury or need for ER/hospitalization b) death of a client, b) suspected use or neglect of client, c) any other situation requiring notification of the Director of Community Care as dictated by policy and procedure.* Performs all other duties as assigned.**Physical Requirements:*** Normal direct care environment.* Requires evening and/or weekend work.* Some travel may be required for appointments and community outings.* Typical physical demands include frequent standing, bending, stooping, and occasional lifting, up to 50 pounds.* Requires normal range of hearing and manual dexterity sufficient to assist clients in day-to-day living routine.* Requires ability to work under stressful conditions and to work irregular hours.* Requires use of a computer.* TB test upon hire.**Job Description Summary****:**