Support Clerk - Customer Relations

Auw; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer-paid health insurance

Dental & Vision coverage

401(k) match

PTO & holidays

On-site pharmacy

Life, disability & critical illness

Employee Assistance Program (EAP)

Pre-tax Flexible Spending Accounts

Tuition reimbursement

Fitness reimbursement

Job summary

Applied Underwriters, headquartered in Omaha, NE, is seeking a Support Clerk to handle the accurate review and distribution of correspondence within the Customer Relations Department and to provide frontline telephone support by routing calls to staff. A High School Diploma and basic software skills are required.

The position offers comprehensive benefits including employer-paid health, dental, and vision coverage, a 401(k) plan with company match, PTO and holidays, and on-site services such as

Qualifications

• High School Diploma required.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Facilitate accurate and timely review and distribution of incoming and outgoing correspondence for the Customer Relations Department.
• Provide telephone support by directing incoming calls to the appropriate staff within the company.

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Embark on a rewarding career journey at Applied Underwriters, where employees have been at the heart of our success story for more than 30 years. Headquartered in Omaha, NE, our company thrives on innovation and empowers our employees to shape the future of global risk services. Join a team where your ideas are valued and your talents are nurtured with formal, paid training and mentorship. Experience a workplace culture that celebrates initiative, recognizes results, and provides outstanding benefits that allow you to focus on achieving your full potential.

The primary function of the Support Clerk position is to facilitate the accurate and timely review and distribution of incoming and outgoing correspondence for the Customer Relations Department, as well as to provide telephone support by directing incoming calls to the appropriate staff within the company.

• High School Diploma
• Knowledge of computer systems, including but not limited to Microsoft Word, Excel, Outlook, and Internet Explorer

• 100% employer-paid medical, dental, and vision insurance for employees.
• 401(k) plan with 100% immediate vesting and a 4% company match.
• Paid time off (PTO) and paid holidays.
• On-site pharmacy, Promesa, provides convenient prescription delivery directly to you.
• Life, disability, critical illness and accident insurance.
• Employee Assistance Program (EAP).
• Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
• Tuition reimbursement.
• Fitness reimbursement and various additional quality-of-life benefits.

Applied Underwriters is a global risk services firm helping business and people manage uncertainty through its business services, insurance, and reinsurance solutions. As a company, we truly operate differently within our business sector. Applied Underwriters has one of the highest customer retention rates in the industry - a success directly attributed to our employees and their high level of commitment, hard work, and ambition.