Support Cashier - Soma

Soma; Alpharetta (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

Soma is seeking a dedicated team member in Alpharetta, GA, to support sales operations and deliver outstanding customer service. In this role, you'll be responsible for POS transactions, merchandise handling, and maintaining an organized stockroom. A high school diploma is required, along with excellent communication and customer service skills. Join us in creating an amazing personal experience for our customers while advancing your skills in a fast-paced, team-oriented environment.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Perform various functions supporting sales operations including POS transactions.
• Process merchandise and ensure proper storage and organization.
• Model and promote exceptional customer service.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to work quickly

Ability to demonstrate teamwork

Exposure to visual merchandising

Education

High school diploma or equivalent

Job description

• Excellent communication skills
• Excellent customer service skills

Come lead with us at 7300 N Point Pkwy, Ste 116, Alpharetta, GA.

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

This position is responsible for performing various functions that support the sales operations of the stores including POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.