Support Associate - White House Black Market

Chico's FAS, Inc. - Retail; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team dedicated to providing a stylish and social experience for women. As a Support Associate, you will play a crucial role in ensuring operational excellence and enhancing customer satisfaction. Your responsibilities will include managing merchandise processing, assisting with visual merchandising, and promoting a cohesive omni-channel experience. This role offers a fantastic opportunity for personal growth and teamwork in a vibrant retail environment. If you're passionate about fashion and customer service, this position is perfect for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Process merchandise and maintain stockroom organization.
• Support customer experience by promoting MAPS principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Support Associate - White House Black Market

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

Position Objective: The Support Associate supports a customer and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities:

1. Operational Excellence:
2. Process merchandise, ensuring proper storage, ticketing, and replenishment readiness.
3. Merchandise new products timely and accurately.
4. Enter receiving documents, reconcile invoices, and handle store-to-store transfers.
5. Manage visual materials, signage, and stockroom hardware.
6. Participate in pricing changes and markdowns.
7. Assist with visual directives and store organization.
8. Maintain boutique cleanliness and organization.

1. Customer Experience:
2. Support and promote the MAPS principles, offering a cohesive omni-channel experience.

1. Teamwork and Growth:
2. Encourage inclusive problem-solving and personal development.
3. Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task.
• Adaptability to technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork orientation.
• Visual merchandising experience preferred.
• Effective communication with headset.
• Regular attendance and flexible schedule including nights, weekends, holidays.

Physical Requirements:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for top talent. Apply at any time; note that positions may not currently be open. Accommodation requests for disabilities are available upon contact with the Store Manager.

3552 Thruway Center

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.