Support Associate - White House Black Market

Chico's FAS, Inc. - Retail; Peoria (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Support Associate to enhance its customer-focused sales culture. In this dynamic role, you'll be responsible for various sales operations, including merchandise handling and stock processing. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and organizational skills while promoting a collaborative team atmosphere. This position offers a chance to grow within a supportive company that values personal development and teamwork. If you are passionate about delivering exceptional service and eager to contribute to a positive shopping experience, this opportunity is for you.

Benefits

Employee Assistance Program

Employee Discount Program

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.

Responsibilities

• Processes merchandise and ensures items are stored and ticketed properly.
• Models and promotes exceptional customer service principles.
• Participates in pricing changes and markdowns.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Teamwork

Technology Adaptability

Education

High School Diploma or equivalent

Job description

Support Associate - White House Black Market

Location: 61601

Country: United States

Region: Midwest

Reference Number: 1192

Position Type: Permanent

Category: Retail

Job Function: Store - Associate

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

1. Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
2. Ensures new products are properly merchandised and represented in a timely manner.
3. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
4. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
5. Participates in pricing changes and markdowns.
6. Alerts store management to cash supply needs.
7. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
8. Assists with boutique cleanliness and organization.

Customer Experience

1. Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Teamwork and Growth

1. Promotes an inclusive, collaborative approach to problem solving.
2. Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

1. Previous stock or cashier experience preferred.
2. Must be 16 years of age or older.
3. Excellent communication skills.
4. Excellent customer service skills.
5. Strong organizational skills and ability to multi-task in a fast-paced environment.
6. Able to learn or adapt to technology provided by the company.
7. Must be able to work the majority of the shift standing.
8. Ability to work quickly and within strict timelines.
9. Ability to demonstrate teamwork.
10. Exposure to visual merchandising and product placement techniques desired.
11. Communicate with customers, Associates, and Management; wear / communicate with headset.
12. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

1. Constant Walking/Standing- 67-100% of 8-hour shift.
2. Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift.
3. Frequent Climbing- 34%-66% of 8-hour shift.

The wage range for this position is 15.00 to 18.75. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Our part time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.