Support Associate - White House Black Market

Chico's; Bee Cave (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic team at a forward-thinking fashion retailer dedicated to creating a beautiful shopping experience for women. As a Support Associate, you'll play a vital role in supporting a customer-focused sales culture, ensuring merchandise is well-organized and visually appealing. This position offers the opportunity to grow within a vibrant team while providing exceptional service. If you're passionate about fashion and enjoy working in a collaborative environment, this role is perfect for you. Embrace the chance to contribute to a company that values inclusivity and personal development.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills; ability to multi-task in a fast-paced environment.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote the Most Amazing Personal Service (MAPS) standards.
• Participate in pricing updates and markdowns.

Skills

Customer Service

Communication Skills

Organizational Skills

Adaptability to Technology

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE: The Support Associate supports a customer and product-focused sales culture, emphasizing core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor; reorganize merchandise as needed to optimize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Receive and process visual materials, props, signage, and store stockroom hardware.
• Participate in pricing updates and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage, and visual presentations.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) standards, offering a seamless omni-channel experience.

Teamwork and Growth

• Promote inclusive, collaborative problem-solving.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills; ability to multi-task in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication with customers, associates, and management (headset use).
• Reliable attendance; flexible schedule including nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are continuously accepting applications for talented individuals. Applications are reviewed to match qualifications with available positions. Accommodation requests for disabilities are welcomed; contact your local Store Manager for assistance.

Location: 3307 Hill Country Galleria

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.