Support Associate - Soma

Chico's; Wichita (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance customer and product-focused sales culture. In this dynamic role, you will handle merchandise processing, stock organization, and assist in visual merchandising, all while promoting a cohesive omni-channel customer experience. Ideal candidates will possess strong communication and organizational skills, thrive in a fast-paced environment, and be adaptable to technology. Join a passionate team committed to growth and learning in a supportive work environment.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Processes merchandise and ensures proper storage and accessibility.
• Models MAPS principles to deliver a cohesive customer experience.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability to Technology

Teamwork

Education

High School Diploma or Equivalent

Job description

Position Objective

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We are passionate about our work and committed to providing an engaging environment for growth and learning.

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring proper storage, ticketing, and accessibility for replenishment.
• Ensures timely merchandising of new products.
• Enters receiving documents, reconciles invoices, and manages store-to-store transfers and locate requests accurately.
• Handles visual materials and signage efficiently, and maintains stockroom organization.
• Participates in pricing adjustments and markdowns.
• Notifies management of cash supply needs.
• Assists with visual merchandising directives, including floorsets and signage placement.
• Supports boutique cleanliness and organization.

Customer Experience

Models and promotes MAPS principles to deliver a cohesive omni-channel customer experience.

Teamwork and Growth

Encourages collaboration, seeks personal development, and welcomes feedback. Performs other duties as assigned. Responsibilities may vary by brand.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Works efficiently within strict timelines.
• Team-oriented mindset.
• Experience with visual merchandising is a plus.
• Effective communication with customers and team members, including headset use.
• Reliable attendance and flexibility to work nights, weekends, and holidays.

Physical Requirements

• Constant walking and standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications at any time for various locations and positions. Accommodation requests for disabilities are available upon contact with the local Store Manager.

Our store is located at 5361 Bradley Fair Shopping Center. Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.