Support Associate - Soma

Chico's; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, der eine kundenorientierte Verkaufs-kultur unterstützt. In dieser Rolle sind Sie für die Warenverarbeitung, die Organisation des Lagers und die Unterstützung der visuellen Präsentation verantwortlich. Sie werden Teil eines engagierten Teams, das sich für außergewöhnlichen Kundenservice und Teamarbeit einsetzt. Diese Position bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu lernen und zu wachsen, während Sie die Standards für den besten Kundenservice aufrechterhalten. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer ist von Vorteil.
• Fähigkeit, sich an die Unternehmens-technologie anzupassen.

Responsibilities

• Verarbeitung von Waren und Gewährleistung der richtigen Lagerung und Preisgestaltung.
• Unterstützung der MAPS-Standards für ein hervorragendes Kundenerlebnis.

Skills

Kundenservicefähigkeiten

Organisationsfähigkeiten

Multitasking

Kommunikationsfähigkeiten

Visuelles Merchandising

Education

High School Diplom oder gleichwertig

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, prioritizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual displays, floorsets, window changes, signage, and visual presentations as directed.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) standards, providing a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative problem-solving environment.
• Seek personal development opportunities and feedback.

Other duties may be assigned. Duties can vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork demonstrated.
• Visual merchandising experience is a plus.
• Effective communication using headsets.
• Reliable attendance and flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing during 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications for our growing store teams. Applications are reviewed to match qualifications with open positions. Accommodation is available for applicants with disabilities; contact your local Store Manager for assistance.

Location: 5296 South Hills Village

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.