Support Associate - Soma

Chico's; Orlando, Delray Beach (FL, FL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance their customer-centric sales culture. This role involves key responsibilities such as merchandise handling, stock processing, and maintaining store organization. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and organizational skills while supporting a collaborative team atmosphere. If you're passionate about delivering exceptional service and eager to grow in a vibrant retail setting, this opportunity is perfect for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to learn and adapt to company technology quickly.

Responsibilities

• Support a customer-focused sales culture through merchandise handling.
• Participate in pricing changes and markdowns as needed.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are stored, ticketed, and easily located for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets, window changes, and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; use of headset required.
• Regular attendance and flexible schedule including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for top talent. You may apply at any time; however, not all positions may be open. Accommodation requests for disabilities are available; contact your local Store Manager for assistance.

5449 Delray Marketplace

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.