Support Associate - Soma

Chico's; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

An established retail leader is seeking a Support Associate to enhance customer and product-focused sales. In this dynamic role, you will be responsible for various sales functions, including merchandise handling and stock processing, while embodying the principles of exceptional service. Join a team that values collaboration and personal growth, and contribute to creating a welcoming shopping experience. This is an exciting opportunity to work in a vibrant environment where your contributions will help shape the customer experience and support the store's operational excellence.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to learn or adapt to company technology.

Responsibilities

• Processes merchandise and ensures proper storage and organization.
• Models and promotes exceptional customer service principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Visual Merchandising

Education

High School Diploma or equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and timely.
• Receives and processes visual packet materials, props, signage, and stores stockroom hardware appropriately.
• Participates in pricing changes and markdowns.
• Alerts management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omnichannel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and solicits feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Regular attendance is essential, with flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. during 1-33% of the shift.
• Frequent climbing during 34-66% of the shift.

We are continuously accepting applications due to our growth. You may apply to any location or position at any time. Accommodation is available for applicants with disabilities. For assistance during the application process, contact your local Store Manager.

Location: 5290 The Outlet Shoppes at Oklahoma City

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, veteran status, or other protected categories.