Support Associate - Soma

Chico's; Leawood (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance customer experiences and support sales operations. This role involves processing merchandise, ensuring timely visual merchandising, and promoting a collaborative environment. Ideal candidates will have strong communication skills, a knack for organization, and the ability to multitask in a fast-paced setting. Join a team that values personal development and offers opportunities for growth while contributing to a culture that prioritizes customer service excellence. This position is perfect for those ready to make a positive impact in retail.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.

Responsibilities

• Process merchandise and ensure items are properly stored and ticketed.
• Model and promote the Most Amazing Personal Service principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Visual Merchandising

Education

High School Diploma or equivalent

Tools

Company-provided technology

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that, with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and promptly.
• Processes visual packet materials, props, signage, and stores stockroom hardware properly.
• Participates in pricing changes and markdowns.
• Alerts management to cash supply needs.
• Assists with visual merchandising directives, including floorsets, window changes, signage placement, etc., as directed.
• Supports boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and actively requests feedback.
• Performs other duties as assigned.

This position may be available across multiple brands, with duties varying accordingly.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company-provided technology.
• Ability to work primarily standing during shifts.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing and communicating with a headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are continuously accepting applications due to our growth. You may apply to any location or position at any time; however, not all positions may be open at the moment. Accommodations are available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

5011 Town Center Plaza

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.