Support Associate - Soma

Chico's; Des Peres (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An innovative retail team is seeking a Support Associate to enhance customer experience and operational excellence. This role involves various sales operations functions, including merchandise handling and stock processing. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational and communication skills. With a commitment to personal growth and teamwork, you'll play a crucial role in promoting a seamless omni-channel experience. Join a diverse and inclusive workplace where your contributions matter!

Qualifications

• Previous stock or cashier experience preferred.
• Ability to stand for most of the shift and lift up to 50 lbs.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Support the Most Amazing Personal Service (MAPS) principles.
• Encourage teamwork and seek personal development opportunities.

Skills

Customer Service

Communication Skills

Organizational Skills

Adaptability to Technology

Multitasking

Education

High School Diploma or Equivalent

Job description

Position: Support Associate

Join our innovative retail team, where customer obsession and a strong culture drive us! The Support Associate supports a customer and product-focused sales environment by performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We are passionate about our work and committed to providing a place to learn and grow.

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Accurately enter receiving documents, reconcile invoices, and manage store-to-store transfers and locate requests.
• Receive and process visual materials, store hardware, hangers, and signage appropriately.
• Participate in pricing adjustments and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives such as floorsets, window displays, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a seamless omni-channel experience.

Teamwork and Growth

• Encourage inclusive collaboration and problem-solving.
• Seek personal development opportunities and feedback.

Other duties may be assigned. Responsibilities may vary across different brands.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills; ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines; demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication using headsets.

Physical Requirements:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications from all qualified candidates. Accommodation requests for disabilities can be directed to your local Store Manager. Positions are available at multiple locations, and applications are accepted anytime for current or future openings.

5064 West County Mall

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.