Support Associate - Soma

Chico's FAS, Inc. - Retail; Bee Cave (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player in retail seeks a Support Associate to enhance customer experience and operational excellence. This role emphasizes teamwork and growth while supporting merchandise handling and stock processing. Ideal candidates will have strong communication skills and a passion for customer service. Join a vibrant team that values inclusivity and collaboration, offering opportunities for personal development in a dynamic retail environment. If you thrive in a fast-paced setting and enjoy working with others, this position is perfect for you.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Maintain boutique cleanliness and organization.
• Assist with visual directives and store presentation.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability to Technology

Teamwork Ability

Education

High School Diploma or Equivalent

Job description

Join Our Retail Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment.
• Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised timely.
• Enter receiving documents, reconcile invoices, and complete store transfers accurately and promptly.
• Process visual materials and store hardware properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives and store presentation.
• Maintain boutique cleanliness and organization.

Customer Experience

Model and promote MAPS principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote inclusive, collaborative problem-solving.
• Seek personal development and feedback.
• Perform other duties as assigned, which may vary by brand.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.
• Adaptability to company technology.
• Ability to stand most of the shift.
• Work quickly within strict timelines.
• Teamwork ability.
• Experience with visual merchandising is a plus.
• Effective communication via headset.
• Reliable attendance and flexible schedule including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing during most of the shift.
• Occasional lifting up to 50 lbs.
• Frequent climbing.

We accept applications continuously for various locations and positions. Accommodation is available for applicants with disabilities. For assistance, contact your local Store Manager.

Address: 5321 Hill Country Galleria

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.