Support Associate PT-Soma

Soma

Atlanta (GA)

On-site

USD 30,000 - 45,000

Part time

14 days+

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Job summary

A retail company is seeking a part-time Support Associate to enhance customer experience at their Atlanta location. The role includes ensuring merchandise is correctly processed and stored, supporting operational excellence, and promoting a collaborative team environment. The ideal candidate will possess strong customer service and communication skills, with previous stock or cashier experience preferred. Join our team and be part of a vibrant workplace dedicated to customer satisfaction and teamwork.

Qualifications

Excellent communication skills.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Ability to work quickly and within strict timelines.

Responsibilities

Process merchandise and ensure items are stored and organized.
Support customer service principles to enhance the shopping experience.
Participate in visual merchandising and promotional activities.

Skills

Customer Service

Communication

Organizational Skills

Teamwork

Education

High school diploma or equivalent

Job description

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Join to apply for the Support Associate PT-Soma role at Soma

Come lead with us at 265 18th St, Ste 10115, Atlanta, GA

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience

Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth

Promotes an inclusive, collaborative approach to problem solving.
Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Competencies

Culture - Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage - Stepping up to address difficult issues, saying what needs to be said.

Qualifications

High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Seniority level