Support Associate - Chico's

Chico's; Willistown Township (Chester County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their team. This role focuses on enhancing customer experiences through effective merchandise handling and stock management. You will be part of a dynamic environment that values teamwork and personal growth. Ideal candidates will possess strong communication skills and a passion for providing exceptional service. Join a company that is committed to inspiring women and offers opportunities for development and collaboration. If you thrive in a fast-paced setting and are eager to contribute to a positive team culture, this position is perfect for you.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and manage stockroom organization.
• Support and promote customer service principles for a cohesive experience.

Skills

Communication Skills

Customer Service

Organizational Skills

Multitasking

Adaptability to Technology

Education

High School Diploma

Job description

Join our team dedicated to inspiring women to express their individuality through style and social experiences.

Position Objective:

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We are passionate about our work and committed to providing an environment where our team members can learn and grow.

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment.
• Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Accurately enter receiving documents, reconcile invoices, and manage store-to-store transfers.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives and boutique cleanliness.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, ensuring a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive and collaborative problem-solving environment.
• Seek personal development opportunities and feedback.

Other duties may be assigned. Responsibilities may vary across different brands.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication using headsets.
• Reliable attendance and flexibility to work nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications due to growth. Applicants can apply at any location or position. Accommodations are available for applicants with disabilities. For assistance, contact your local Store Manager.

Location: 0361 Paoli Shopping Center

Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on race, religion, gender, or other protected categories.