Support Associate - Chico's

Chico's; Residences at Coconut Point (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's, located in Florida, is seeking a Support Associate to enhance sales culture through effective merchandising and customer service. The role involves processing merchandise, organizing stock, and supporting visual presentations. Ideal candidates should possess a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. Flexible schedule availability including nights and weekends is required. Join a team that inspires women to express their individuality while delivering exceptional service.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Ability to demonstrate teamwork and adapt to technology.
• Regular attendance is essential for meeting objectives.

Responsibilities

• Process merchandise and ensure stock organization.
• Participate in pricing changes and markdowns.
• Assist with visual directives and boutique cleanliness.
• Promote the Most Amazing Personal Service principles.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to work quickly and meet timelines

Exposure to visual merchandising

Education

High school diploma or equivalent

Job description

Position Objective

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable, and accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly storing stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicates with customers, Associates, and Management; wears/communicates with headset.
• Regular attendance essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing - 67-100% of 8-hour shift.
• Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.
• Frequent Climbing - 34-66% of 8-hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.