Support Associate - Chico's

Chico's FAS, Inc.; Okemos (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A chic retail company in Okemos is seeking a Support Associate to join their team. This role involves processing merchandise, supporting customer service initiatives, and ensuring operational excellence. The ideal candidate will possess excellent communication skills, a high school diploma, and the ability to thrive in a fast-paced environment. Experience in stock or cashier roles is preferred, and the position requires a minimum age of 18. This opportunity offers a dynamic work environment with a focus on personal development and teamwork.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Ability to work quickly and within strict timelines.

Responsibilities

• Processes merchandise for sales floor replenishment.
• Models and promotes Most Amazing Personal Service (MAPS) principles.
• Participates in pricing changes and markdowns.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Education

High school diploma or equivalent

Job description

Join to apply for the Support Associate - Chico's role at Chico's FAS, Inc.

Come lead with us at 5100 Marsh Rd, Ste E 2, Okemos, MI

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Functional Responsibilities
Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving
• Seeks personal developmental opportunities and readily solicits feedback

Other duties as assigned.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.