Support Associate - Chico's

Chico's; Glen Mills, Kennett Square (Delaware County, Chester County); On-site; USD 30,000 - 40,000; Full time

Job summary

An innovative retail company is looking for a Support Associate to enhance the shopping experience. In this role, you will contribute to a customer-focused sales culture while processing merchandise and ensuring optimal organization in the store. You will model exceptional customer service principles and collaborate with your team to create an inviting environment. This position offers opportunities for personal development and growth, making it a great fit for those who thrive in a fast-paced, dynamic setting. Join a diverse team dedicated to inspiring individuality and creativity in every customer interaction.

Qualifications

• Must be 18 years or older with a high school diploma.
• Previous stock or cashier experience preferred.

Responsibilities

• Process merchandise and ensure items are organized for replenishment.
• Model and promote the Most Amazing Personal Service principles.
• Assist with visual directives and maintain boutique cleanliness.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Ability to Multitask

Education

High School Diploma or Equivalent

Job description

Join Our Team

We are dedicated to creating a styling and social experience that inspires women to express their individuality. We are seeking a Support Associate who will support a customer and product-focused sales culture, emphasizing our core principles in all store operations.

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment, and reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter all receiving documents accurately into the computer system, reconcile invoices, and complete store-to-store transfers and locate requests timely.
• Process visual packet materials, props, signage, and store stockroom hardware appropriately.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives such as floorsets, window changes, and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative problem-solving environment.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, noting that duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines, demonstrating teamwork.
• Exposure to visual merchandising is a plus.
• Effective communication with customers, associates, and management; headset communication preferred.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We welcome applications from all qualified candidates and provide accommodations for applicants with disabilities. To request assistance during the application process, contact your local Store Manager.

Our store is located at 0259 The Shoppes at Brinton Lake. Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.