Support Associate - Chico's

Chico's; Bluffton (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's in Bluffton, South Carolina, is seeking a Support Associate to enhance customer experience through effective merchandise handling and organizational skills. This role involves processing merchandise, assisting with visual directives, and ensuring a high standard of customer service.

The ideal candidate possesses a high school diploma, strong communication skills, and the ability to thrive in a fast-paced retail environment. A collaborative spirit and flexibility to work nights and weekends are essential.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to demonstrate teamwork.

Responsibilities

• Process merchandise and organize stockroom.
• Ensure new products are merchandised effectively.
• Assist with pricing changes and markdowns.
• Model and promote excellent customer service.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Education

High school diploma or equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and locate requests accurately and on time.
• Process visual packet materials, props and signage, storing stockroom hardware, hangers, sign holders, etc., in a timely manner.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, such as floorsets, window changes, visual presentations and signage placement, as directed.
• Assist with boutique cleanliness and organization.
• Other duties as assigned.

Customer Experience

• Model, support and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.

Physical Requirements

• Constant walking/standing – 67–100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1–33% of an 8‑hour shift.
• Frequent climbing – 34–66% of an 8‑hour shift.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, associates and management; wearable headset.
• Regular attendance is essential. Ability to work a flexible schedule, including nights, weekends, and holidays is required.

Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.