Support Associate

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; New York (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Merchandise discounts

Professional development and growth

Job summary

KnitWell Group is hiring a Support Associate for Store 3606-Staten Island Mall-WHBM-Staten Island, NY. You will manage inventory processes, restock merchandise, and ensure stockroom organization while upholding brand standards and delivering a customer-focused experience.

Flexible availability is required, including nights, weekends, and holidays. The role emphasizes teamwork, quick learning of new processes, and strong organizational skills.

Qualifications

• Must be 18 years or older and able to work nights, weekends and holidays.
• Team player with strong ownership and initiative.
• Fast learner capable of picking up new processes and tools.
• Excellent organizational skills and reliable attendance.
• Ability to bend, lift up to 50 pounds and move around store and stockroom.

Responsibilities

• Manage inventory processes, including intake, storage, and ticketing for replenishment on the sales floor.
• Keep stockroom organized for easy navigation.
• Merchandise new products and update floor sets in a timely manner.
• Restock products and perform price changes as needed.
• Maintain a visually appealing store environment reflecting brand standards.
• Assist store leaders with visual directives and signage placement.
• Deliver a customer-focused experience aligned with our hospitality culture.
• Support teamwork and collaboration to create a positive work environment.

Skills

Inventory management

Teamwork

Attention to detail

Customer service

Learning quickly

Organizational skills

Flexibility

POS system

Tools

POS system

Job description

About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly—processing shipments, moving products from the stockroom, and ensuring everything is where it needs to be. You're proactive, pay close attention to detail, and keep the team informed about inventory needs. You also uphold brand standards and contribute to a positive team culture.

The impact you can have

In this role, you'll have the opportunity to:

• Manage inventory processes: properly intake, store, and ticket merchandise for smooth replenishment on the sales floor.


• Ensure the stockroom is neatly organized and easy to navigate.


• Ensure new products are merchandised and represented on the sales floor in a timely manner.


• Effectively execute product restocking and price changes.


• Maintain a visually inspiring store environment that reflects brand standards.


• Assist store leaders with executing visual directives, including updating floor sets, window changes, visual presentations, and signage placements.


• Deliver a customer-focused experience that reflects our culture of hospitality.


• Contribute to a positive work environment by embracing teamwork and collaboration.

You’ll bring to the role Passion for our brand, fashion, and empowering confidence.

Requirements

• Must be at least 18 years old.


• Flexible availability — including nights, weekends, and holidays.


• Team player mindset with a high level of ownership and initiative.


• Ability to quickly learn new processes and tools.


• Strong organizational skills.


• Commitment to regular attendance to ensure adequate coverage.


• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

Optional medical, dental, and vision insurance 401(k) plan Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3606-Staten Island Mall-WHBM-Staten Island, NY 10314

Position Type: Regular/Part time

Pay Range: $17.00 - $21.25 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates.

Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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About KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.