Support Associate

WVU Medicine; Morgantown (WV); On-site; USD 22,000 - 28,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown seeks a dedicated Patient Transporter to move patients and items between departments, ensuring safety and courtesy throughout the hospital campus. You will monitor patient condition during transport, handle oxygen safely, disinfect equipment, and assist with discharge transport, reporting concerns to the RN and using the dispatch system per department guidelines.

Hours are 10:00am to 6:30pm, 40 hours per week, Day shift.

Qualifications

• HeartSaver First Aid certification due within 30 days of hire.
• WV state criminal background check required, and Federal, if applicable, for DHHR BMS area.

Responsibilities

• Escort patients or items safely to appropriate departments across WVUH campuses.
• Greet patients, identify self, and assist in preparing for transport.
• Monitor patient condition and invasive devices during transport, intervening when needed.
• Transport patients with oxygen and manage oxygen equipment.
• Observe and report patient concerns to the RN during transit.
• Communicate return of patient to the RN promptly.
• Disinfect wheelchairs and stretchers after use.
• Assist with discharge transport and safe handoff to discharge vehicles.
• Transport patients and items to and from WVUH campus areas safely and timely.
• Operate patient transport dispatching system per department guidelines.
• Maintain adequate oxygen tank levels on each unit daily.
• Position wheelchairs and stretchers back to original places.

Education

High school diploma or Equivalent

Job description

MINIMUM QUALIFICATIONS

• Obtain certification in HeartSaver First Aid within 30 days of hire date.
• West Virginia state criminal background check required, and Federal, if applicable, for DHHR BMS regulated area.

PREFERRED QUALIFICATIONS

• High school diploma or Equivalent is preferred.

CORE DUTIES AND RESPONSIBILITIES

• 1. Escorts patients or items safely to the appropriate departments in Ruby Memorial Hospital, Skilled Nursing Facility, Physician Office Center, Cancer Center and Health Sciences Center.
• 2. Courteously greets patients, identifies self, and then assists in preparing the patient for transport from the department.
• 3. Monitors the integrity of patient's monitoring and invasive devices at all times during transport, and intervenes in emergency situations to ensure patient safety.
• 4. Responsible for transporting patients with oxygen, including handling and storage of oxygen.
• 5. Observes and reports to the RN all patient concerns or changes in condition while in transport.
• 6. Promptly communicates return of patient to the RN.
• 7. Disinfects wheelchairs and stretchers, after each use.
• 8. Upon discharge, identifies and safely assists with the transport of patient and patient's possessions to discharge vehicles.
• 9. Transports patients and items to and from all areas of the WVUH Campus in a safe and timely manner.
• 10. Must be able to use the patient transport dispatching system according to the guidelines set up by the Department Manager.
• 11. Maintains proper oxygen tank levels on each unit daily
• 12. Positions wheelchairs and stretchers back to place of origin.

PHYSICAL REQUIREMENTS

• 1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.
• 2. Heavy/Hard work: Work requires strength and/or stamina for lifting, moving, stooping, reaching, standing, and walking for long periods of time. Handling of materials and equipment weighing up to 50 pounds. Pushing/pulling carts weighing up to 200 pounds.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES

• 1. Unlicensed assistive personnel (UAP) may have limited access to medications including during transport of non-controlled substances at the request of a licensed care provider.

Additional Job Description

• Hours: 10:00am - 6:30pm
• Scheduled Weekly Hours: 40
• Shift: Day (United States of America)
• Exempt/Non-Exempt: United States of America (Non-Exempt)
• Company: WVUH West Virginia University Hospitals
• Cost Center: 613
• WVUH Central Transport Address: 1 Medical Center Drive Morgantown West Virginia

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.