Support Assistant - Children's Learning Institute

UTHealth Houston; Town of Texas (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

100% paid medical premiums for full‑tĪ

Generous time off (vacation & holidays

Longevity Pay

Retirement/pension plan

Wellness programs & employee discounts

Job summary

UTHealth Houston is seeking a Support Assistant to assist with data entry, email management, and ongoing communication for two statewide projects. The role emphasizes clerical support, accuracy, and professionalism, with proficiency in Word, Excel, and virtual platforms.

The position requires a high school diploma and at least one year of related experience, with residency in Texas. This on-site role includes a competitive benefits package and opportunities to contribute to health education

Qualifications

• High School Diploma or equivalent required.
• 1 year of related work experience preferred; substitution allowed with additional education.

Responsibilities

• Supports administration and logistics of two statewide projects.
• Performs data entry and maintains records.
• Handles emails and communications with program participants.
• Schedules calendars and travel as needed; prepares reports and materials.

Skills

Data entry

Email management

Communication

Organization

Public speaking

Teamwork

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Teams

Zoom

Job description

UTHealth Houston and Children's Learning Institute is hiring a Support Assistant! This individual will support the administration and logistics of two statewide projects. Ultimately responsible for data entry, emails, and ongoing communication with program participants. This candidate will be patient, flexible, positive, maintain open communication, detailed, organized, comfortable with Word and Excel, able to create emails and respond to emails in a professional and timely manner, could manage their time well, comfortable navigating and utilizing virtual platforms (Teams/Zoom), comfortable with public speaking, and could learn other apps/platforms easily.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Under clearly defined supervision, performs a variety of basic to moderately complex clerical tasks to support assigned area. This position may provide secretarial support. Departments may provide additional guidance with a departmental position description.

Position Key Accountabilities:

• Handles general inquiries, collects and processes paperwork such as document processing, record keeping, and report compilation.
• Transcribes correspondence and memoranda; prepares graphs; tables and manuscripts; prepares reports and presentation materials.
• Schedules and maintains calendars and travel itineraries; coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
• May maintain and reconcile assigned financial records/ reports for area.
• Completes and processes forms and documents using standard policies and procedures.
• Maintains financial record keeping systems.
• Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
• Maintains office supplies and equipment.
• Screens calls and receives and directs visitors.
• Handles basic, noncomplex inquiries.
• May advise on basic policy and processes as assigned by supervisor.
• Performs other duties as assigned.

Certification/Skills:

• None

Minimum Education:

High School Diploma or equivalent required

Minimum Experience:

1 year of related work experience required. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code

• 51.215 and Texas Government Code
• 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
• 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
• 791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.