Support and Accountability Unit Manager | Staff Services Manager I, JC-482101

California Department of Public Health; Sacramento (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

The California Department of Public Health seeks a Support and Accountability Unit Manager to lead staff functions within their Office of Compliance. This role involves overseeing project deliverables, ensuring operational efficiency, and promoting a culture of inclusivity. Strong leadership and analytical skills are essential for success in this position.

Benefits

Medical insurance

Vision insurance

Pension plan

Qualifications

• Experience in human resources management.
• Ability to lead teams and projects effectively.
• Skills in data analysis and reporting.

Responsibilities

• Directs and coordinates staff functions for operational areas.
• Ensures accurate reporting and compliance with regulations.
• Oversees special project deliverables for the Office of Compliance.

Skills

Leadership

Project Management

Communication

Interpersonal Skills

Analytical Skills

Education

Bachelor's Degree

Tools

Microsoft Suite

SharePoint

Teams

Visio

Job description

Support and Accountability Unit Manager | Staff Services Manager I, JC-482101

Join to apply for the Support and Accountability Unit Manager | Staff Services Manager I, JC-482101 role at California Department of Public Health

Support and Accountability Unit Manager | Staff Services Manager I, JC-482101

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Join to apply for the Support and Accountability Unit Manager | Staff Services Manager I, JC-482101 role at California Department of Public Health

California Department of Public Health provided pay range

This range is provided by California Department of Public Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting team members, we welcome the unique contributions that you can bring to us and the work we do.

The California Department of Public Health (CDPH) works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families, and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor.

The CDPH is not currently an E-Verify employer.

“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”

Department Website: https://www.cdph.ca.gov

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by directing, planning, organizing, and coordinating staff functions for core operational business areas and enterprise-wide projects to ensure they are performed efficiently and effectively for the Office of Compliance (OOC) along with workloads supporting the Directorate.

The incumbent works under the general direction of the Staff Services Manager II (SSM II), Operational Services Section Chief, within the Office of Compliance (OOC).

The Staff Services Manager I (SSM I) establishes assignment parameters, reviews and verifies data metrics to ensure staff work is accurate, collaborates with other managers and work teams to facilitate the completion of operational workloads (includes required reporting to CalHR for CDPH's Bilingual Survey; oversight of workforce analysis, upward mobility, and hiring compliance reviews; OOC human resource processes such as data management, web page maintenance, OOC budget, invoice processing, general administrative tasks, contracts, and purchase/service orders; oversees special project deliverables for OOC workloads and on behalf of the Directorate projects; and supports and completes the most complex written and analytical assignments for the Unit).

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong leadership, management, supervisory and staff development skills with demonstrative initiative with leading a team and projects.
• Ability to anticipate and be proactive about changes and needs with flexibility and willingness to embrace change.
• Excellent communication skills – written, verbal, a great listener.
• Excellent interpersonal skills and ability to establish, build, and maintain good Experience in State human resources and personnel management
• Project management experience ensuring goals and objectives are met.
• Knowledge in process and procedures development, improvement principles, internal controls, and organization.
• Expertise in proofreading and editing written work.
• Analytical, research, and problem-solving skills.
• Experience and ability to communicate proposals, data analysis, and analytical reviews and reports in a clear, concise, and well-organized manner.
• working relationships with all levels of staff, management, and executives.
• Experience with computer applications including Microsoft Suite, Teams, Visio, SharePoint, etc.

Statement of Qualifications (SOQ)

An SOQ is a narrative discussion regarding how the applicant’s education, training, experience, and skill meet the Desirable Qualifications for the position. The SOQ responses are also evaluated for writing ability. Please address the SOQ by using specific examples of your education, training and experience.

For additional information on writing an SOQ, please visit How to Write Engaging SOQ's for CDPH.

Interested candidates must submit a Statement of Qualifications. Your responses should be no more than two pages, type-written, and 12-point font. Provide answers to the questions below:

• Describe your experience with managing, supervising, and leading staff.
• Describe your experience with overseeing and managing workloads, organizational level initiatives, and projects.
• Describe an example or situation where you faced a work challenge when leading or managing a project, workload, and/or staff member. How did you handle it? What was the outcome?
• Describe your experience with identifying and/or implementing procedures and process improvement.
• How does your professional and educational background align with duty statement and desirable qualifications?

Eligibility Information

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination for this classification to qualify for this position.

Please go to CalHR’s website to review the Staff Services Manager I exam bulletin.

Telework Information

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the duty statement.

Final Filing Date: 7/3/2025

Job Code #: JC-482101

Position #(s): 580-015-4800-003

Working Title: Support and Accountability Unit Manager

Classification: STAFF SERVICES MANAGER I

$6,963.00 - $8,650.00

Telework: Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at [e-mail] or [phone].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Administrative, and Other

• Industries

  Public Health

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Inferred from the description for this job

Medical insurance

Vision insurance

Pension plan

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