Supply Technician

Defense Logistics Agency; Robins Air Force Base (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Defense Logistics Agency at Robins Air Force Base is seeking a Supply Technician at the GS-07 level. The role focuses on providing customer support for supply, logistics, and order-management functions, handling inquiries, and processing orders and requests in a timely manner.

You will use automated supply systems to research transactions, resolve issues, and coordinate with storage, distribution, and procurement staff to ensure accurate and efficient service to customers and mission

Qualifications

• One year of specialized experience in supply, logistics, inventory, or order-management.
• Experience processing customer orders, cancellations, and status requests.
• Experience using automated supply, distribution, or ordering systems to resolve issues.
• Ability to coordinate with storage, distribution, procurement, and other personnel to resolve complex supply problems.

Skills

Customer support

Order management

Inquiry handling

Coordination

Job description

See below for important information regarding this job.

To qualify for a Supply Technician, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Providing customer support for supply, logistics, inventory, or order-management functions, including responding to customer inquiries and maintaining order data. Reviewing and processing customer orders, cancellations, modifications, and status requests; resolving delayed or discrepant orders. Using automated supply, distribution, or ordering systems to research transactions and resolve customer-support issues. Applying supply policies, procedures, and operating instructions to resolve routine material, tracking, and service-request issues. Coordinating with storage, distribution, procurement, and other functional personnel to resolve complex supply problems and elevate unresolved cases. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.