Supply Systems Analyst.

Defense Logistics Agency; Coronado (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Defense Logistics Agency in Coronado, CA seeks a Retail Business Process Analyst for ISA production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Planning.

You will serve as a subject matter expert for Planning, establishing goals and metrics with Process Owner, Site Process Management Lead, and Enterprise Process Integrator, and you will monitor KPIs to ensure targets are met.

Qualifications

• Specialized experience in Planning (Demand and Supply Planning) and related system applications.
• Ability to generate and monitor KPIs and metrics for a Planning process area.
• Capability to interpret policy and directives affecting Planning and to implement changes.

Responsibilities

• Serve as Retail Business Process Analyst for ISA production and maintenance operations.
• Operate as subject matter expert for supply operations within Planning, establishing goals and performance metrics.
• Perform complex analyses to resolve issues beyond standard procedures across multiple stakeholders.
• Act as technical authority for system applications governing automated supply management and data maintenance.
• Identify data discrepancies and manipulate/maintain automated information across systems.
• Define goals/objectives related to KPIs with Process Owner and Enterprise Process Integrator.
• Monitor and evaluate KPIs and process performance to ensure targets are met.
• Develop training requirements and materials, and conduct training in CBT or instructor-led formats.

Skills

Planning systems

KPI monitoring

Policy interpretation

Data analysis

Briefings

Job description

• Serves as a Retail Business Process Analyst for Industrial Support Activity (ISA) production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Planning
• Operates independently as a subject matter expert for supply operations within Planning, establishing operational goals and performance metrics with process partners (Process Owner, Site Process Management Lead, and Enterprise Process Integrator).
• Performs complex analytical work to resolve issues outside established procedures by coordinating effective solutions across multiple functional stakeholder.
• Serves as technical authority for system applications governing automated supply management and data maintenance.
• Identifies the source (s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems.
• Serves as technical authority for all facets of supply operations in the Planning process by working with the Process Owner, Site Process Management Lead, and Enterprise Process Integrator to define goals and objectives related to KPIs and metrics.
• Monitors, analyzes, and evaluates Key Performance Indicators (KPIs), metrics, and other process performance data to ensure process area is meeting its performance targets and identifies trends.
• Defines functional training requirements, develops training materials, recommends training delivery (CBT or Instructor-led), and conducts training in various environments.

Duties

• Serves as a Retail Business Process Analyst for Industrial Support Activity (ISA) production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Planning
• Operates independently as a subject matter expert for supply operations within Planning, establishing operational goals and performance metrics with process partners (Process Owner, Site Process Management Lead, and Enterprise Process Integrator).
• Performs complex analytical work to resolve issues outside established procedures by coordinating effective solutions across multiple functional stakeholder.
• Serves as technical authority for system applications governing automated supply management and data maintenance.
• Identifies the source (s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems.
• Serves as technical authority for all facets of supply operations in the Planning process by working with the Process Owner, Site Process Management Lead, and Enterprise Process Integrator to define goals and objectives related to KPIs and metrics.
• Monitors, analyzes, and evaluates Key Performance Indicators (KPIs), metrics, and other process performance data to ensure process area is meeting its performance targets and identifies trends.
• Defines functional training requirements, develops training materials, recommends training delivery (CBT or Instructor-led), and conducts training in various environments.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Flexible (https://www.dla.mil/Careers/Join-Our-Team/Benefits/#Work)
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• Acquisition Workforce Position NON- CAP: Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
• Working with system applications related to Planning (i.e., Demand and Supply Planning) to include system functionality and business capabilities
• Generating and monitoring Key Performance Indicators (KPIs) and metrics for a Planning process area
• Interpreting policy and directives affecting Planning, to implement and/or recommend new or revised policies and operating instruction.
• Conducting studies to determine whether proposed changes to system applications related to Planning meet functional user requirements
• Evaluating and recommending new Planning concepts, methods and techniques
• Preparing and delivering briefings to higher level managers of analysis findings, recommended improvements, and action plans related to Planning trends

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R.

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. 1194).

For Important General Applicant Information And Definitions Go To

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at:

Acq Workforce - Non-CAP: Position requires DoD Acquisition Life Cycle Logistics, Foundational certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click

Information For Veterans Is Available At

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal.

Additional guidance on writing a federal resume can be found at:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.