Supply & Demand Planner

Steuben Foods Inc.; Town of Elma (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Steuben Foods Inc. is seeking a Supply & Demand Planner to translate customer demand into actionable material and production requirements, supporting reliable production execution at our Elma, NY facility.

The role links customers, Business Development, Operations, Scheduling, and suppliers to identify constraints and coordinate material needs. The position balances customer requirements with material availability, inventory objectives, production capacity, and service expectations, requiring

Qualifications

• Bachelor's degree preferred in Business Logistics, Supply Chain, or related field.
• 2–3 years of progressive experience in inventory, supply planning, or demand planning.
• APICS CPIM certification is helpful.
• Experience with ERP systems and SAP is preferred.

Responsibilities

• Translate customer forecasts, purchase orders, and demand signals into actionable supply and production requirements.
• Monitor and communicate changes in customer demand.
• Assess demand against contract guidelines and coordinate corrective actions.
• Monitor material availability, inventory levels, and supplier commitments to minimize disruption.
• Support short- and mid-range production scheduling and capacity planning.
• Provide visibility into material readiness and potential risks to customer service.

Skills

Forecasting

Supply chain

Analytics

Communication

Teamwork

Problem solving

Education

Bachelor's degree preferred

Tools

SAP

ERP systems

Job description

The Supply & Demand Planner translates customer demand into actionable material and production requirements to support successful production execution. This role serves as a key link between customers, Business Development, Operations, Scheduling, and suppliers to proactively identify constraints, coordinate material requirements, and support the reliable execution of customer demand.

The Supply & Demand Planner plays an important role in balancing customer requirements with material availability, inventory objectives, production capacity, and service expectations.

Location: This position is onsite in Elma, NY. Candidates must be within a reasonable commuting distance or be willing to relocate at their own expense. Relocation assistance is not available for this position.

Key Responsibilities

Customer Demand Planning & Processing

• Manage and translate customer forecasts, purchase orders, and other demand signals into actionable supply and production requirements.
• Monitor and communicate changes in customer demand.
• Assist in measuring and tracking demand against contract guidelines.

Demand, Supply & Inventory Exception Management

• Monitor demand changes, material availability, inventory levels, purchase commitments, supply shortages, schedule changes, and aging or excess inventory.
• Assess downstream impacts and coordinate corrective actions to minimize production disruptions, excess inventory, and risks to customer service.

Material Requirements Planning & Coordination (MRP)

• Analyze customer demand and production requirements to determine raw material, packaging, component, and other direct material needs.
• Monitor material requirements against inventory, open purchase orders, lead times, and production schedules.
• Coordinate with customers, suppliers, and Operations to ensure material availability, resolve shortages, and expedite critical requirements as needed.

Production Scheduling & Capacity Support

• Translate demand and material availability into achievable production requirements.
• Support short- and mid-range production scheduling and capacity planning.
• Partner with Business Development, Operations, and Scheduling to balance customer priorities with material availability, manufacturing capacity, inventory objectives, and service requirements.

Customer-Centric Supply Coordination

• Serve as a central planning point for customer demand execution.
• Provide visibility into material readiness, production timing, supply constraints, and changes that may impact customer requirements.
• Proactively communicate risks and coordinate cross-functional solutions that support customer service expectations.

New Product & Change Management Support

• Support new product introductions, product changes, and customer transitions.
• Coordinate demand, material requirements, inventory disposition, purchasing needs, capacity considerations, and production readiness.

ERP & Planning System Management

• Maintain accurate demand, lead times, planning parameters, inventory requirements, calendars, and other planning inputs within ERP and planning systems.
• Utilize system recommendations and exception reporting to support material, supply, inventory, and scheduling decisions.

Cross-Functional Planning & Communication

• Partner with Business Development, Technical Services, Operations, Scheduling, Quality, Warehousing, Finance, customers, and suppliers.
• Maintain alignment between customer requirements, material availability, production capability, inventory objectives, and execution priorities.

Knowledge & Skills

• Knowledge of supply chain management principles
• Knowledge of supply and demand planning systems
• Understanding of forecasting and its impact on supply planning
• Strong analytical, organizational, communication, and problem-solving skills
• Strong interpersonal and teamwork skills, including the ability to mentor and train others
• SAP experience preferred

Education & Experience

• Bachelor's degree preferred in Business Logistics, Business, Engineering, Supply Chain Management, or a related field, or equivalent education and experience
• Minimum of 2 to 3 years of progressive, related experience in areas such as:
• Inventory management
• Supply planning
• APICS or CPIM certification is helpful

Salary Range: $65,000 - $85,000

Steuben Foods is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.