Supply Chain Supervisor

Gordon Food Service, Inc.; Wyoming (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Gordon Food Service seeks a Supply Chain Supervisor to lead the inbound replenishment and inventory teams across US Distribution Centers, ensuring strong in-stock performance and efficient inventory management.

You will shape the team's vision, implement standard practices, and coordinate with Demand Planning, Marketing and Sales to optimize inventory and service levels. The role involves budget management, staff development, and continuous improvement initiatives.

Qualifications

• Bachelor degree preferred or equivalent combination of education and experience.
• 4+ years in foodservice distribution, supply chain, or logistics; 2+ years in leadership.
• Ability to lead initiatives and interact with leaders across departments.
• Proficient in Excel and data-driven decision making.

Responsibilities

• Provide servant leadership to the replenishment and inventory team.
• Develop and implement inventory management standards and KPIs.
• Collaborate with cross-functional teams to optimize service levels and reduce losses.
• Lead budgeting, forecasting and capacity planning for the division.
• Hire, train, and develop staff; conduct performance reviews and provide feedback.

Skills

Leadership

Strategic thinking

Analytical skills

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Business, Marketing, Supply Chain Management or related field

Tools

Microsoft Excel

Google applications

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

The Supply Chain Supervisor provides effective, consistent servant leadership to the Divisional Gordon Food Service (GFS) Replenishment and Inventory team. Leads, builds and develops a team who leads the day to day inbound replenishment and inventory activities for GFS US Distribution Centers. Responsible for managing all replenishment, vendor/item validation and maintenance processes and drives continuous improvement for right sizing inventory for the assigned US Distribution Center. Collaborates with internal functional disciplines to ensure high levels of service (in stock %) to our customers as well as optimization of inventory and minimizing product loss.

How you will make an impact:

Develops the vision for the team as well as implements standard practices for inventory management.

Refines and executes strategies to drive efficiencies in network solutions related to divisional liquidation management, slot management, discontinued inventory, recycle inventory, out of stock, and overall service profile to our customers.

Represents GFS divisional replenishment planners, local buyers and inventory specialists in collaboration across multiple departments and projects.

Implements new distribution points within the GFS network for broadline distribution.

Initiates changes designed to improve control and efficiency of replenishment planners and inventory specialists.

Develops and establishes metrics for measurement of team performance, recognize accomplishments, set targets for improvement, and communicate the key objectives and goals.

Collaborates with the Supply Chain Planning Leadership teams on a regular basis regarding capacity planning, marketing intelligence, seasonal planning, etc.

Ensures relevant data and analytics are provided to regional merchandising managers to assist in category management decisions and to maximize overall slot profitability.

Build and maintain a strong supplier/customer base with positive relationships. This also includes development and maintenance of relationships with potential back-up suppliers.

Interact with Demand Planning, Marketing, and Sales organizations to review forecasts for product demand, as well as with Operations to not only support inbound requirements, but also to optimize inventory levels/costs and freight efficiencies.

Manages the budget for the divisional Replenishment and Inventory Teams.

Assists in hedging and forward buy opportunities relating to inventory management.

Interviews, hires, trains and retains staff.

Conducts performance reviews for direct reports, initiating follow through with disciplinary action and termination in consultation with Human Resources.

Provides ongoing training and development for direct reports.

May perform the duties of those they supervise when needed.

Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature and attending related conferences, seminars, etc.

Maintains peer relationships in the field to share issues and ideas.

Adheres to the mission and cornerstone values and applicable practices of the organization.

Promote a positive image and develop strong professional networking connections to the benefit of Gordon Food Service.

Performs other duties as assigned.

What you'll bring to the table:

• Bachelor Degree in Business, Marketing, Supply Chain Management or other related field is preferred.
• Four or more years in Foodservice distribution, supply chain management, or logistics, including two years of leadership experience.
• In lieu of the specified education and experience requirements, a proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered.
• Leads large and small initiatives on time to define new processes and resolve business problems, collaborate across multiple organizational groups and levels within the business.
• Has the ability to lead the team and interact with leaders in other departments/roles, develop relationships, etc.
• Able to lead meetings and manage the responsibility of following up with collaborating team members.
• Excellent written, verbal, organizational and communication skills.
• This role will communicate with all levels of the organization including Directors, General Managers and Senior leaders.
• Knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits.
• Self directed with ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
• Ability to multitask, prioritize and execute efficient work processes.
• Knowledge of principles and processes for providing customer service.
• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• The ability to provide excellent customer service to our internal customers.
• Ability to solve problems and develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, etc.
• Identifying root cause analysis by utilizing best practices and innovation.
• May refer to established precedents and policies.
• Advanced knowledge of supply chain principles and techniques for highly perishable products.
• Must be proficient in the use of Microsoft Excel functions and Google applications.
• Must be extremely organized, analytical and possess highly developed written/oral communication, management, training and interpersonal skills.
• Strategic thinking and analytical skills, including knowledge of basic math (addition, subtraction, multiplication, division and percentages).
• The ability to delegate to help with efficiencies and provide development opportunities for the team.
• Proactive in identifying and resolving issues with minimal direction while keeping management informed in areas of importance.
• Advanced knowledge of Microsoft Excel functions and Google applications; including sheets, documents and slides
• Knowledge of supply chain software and business analytic reporting tools, dossiers and data studios.
• Standard office equipment including copy machine, fax, printer, laptop/PC, mobile technology, teleconferencing and remote connectivity.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre‑employment drug tests. For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter‑and‑egg delivery service, it has grown into the largest family‑operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.