Supply Chain Supervisor

Quest Diagnostics Incorporated; Cape Coral (FL); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) with company match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Annual incentive plans

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated in Cape Coral, FL is seeking a Supply Chain Supervisor to lead a frontline team at an on-site laboratory environment. The role focuses on end-to-end inventory replenishment, receiving operations, and collaboration with lab and hospital partners to ensure uninterrupted supply chains.

The incumbent will coach and develop team members, manage scheduling and coverage, and drive standard work, safety, and quality across replenishment activities while reporting to the

Qualifications

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
• Demonstrated experience leading or developing a frontline team.

Responsibilities

• Lead frontline team through coaching and development conversations.
• Own end-to-end inventory replenishment and receiving operations at the site.
• Coordinate with laboratory and hospital operations to align on supply needs.
• Enforce standard work across replenishment, audit and inventory activities.
• Monitor site supply chain performance metrics and drive corrective actions.
• Escalate service risks and operational disruptions with urgency.

Skills

Frontline people leadership

Operational execution

Clear communication

Problem identification

Continuous improvement

Education

High school diploma or GED

Associate or Bachelor's degree in Supply Chain/Business/Operations Management (preferred)

Equivalent experience substituting formal education

Job description

Job Description

Supply Chain Supervisor - Cape Coral, FL, Monday to Friday, 8:00 AM to 4:30 PM

Pay range: $60,500+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Reporting to the Supply Chain Manager, the Supervisor, Supply Chain leads daily operations at an assigned laboratory site or hospital network. Directly supervises a frontline team, owns site-level inventory performance, and serves as the primary supply chain contact for lab and hospital partners on site.

Responsibilities:

Leads, coaches, and develops frontline team members through regular feedback and structured development conversations. Identifies and develops internal candidates for advancement and builds individual development plans. Supports career development for all team members from entry level through Lead Supply Replenisher. Onboards new team members and ensures readiness to perform to standard. Manages daily scheduling, attendance, and site coverage. Owns end-to-end inventory replenishment and receiving operations at the assigned site. Partners with laboratory and hospital operations contacts to align on supply needs and resolve exceptions. Enforces standard work processes across all replenishment, audit, and inventory activities. Reviews and approves daily requisitions and resolves inventory system exceptions. Leads daily operations huddles and participates in weekly management reviews. Owns site supply chain performance metrics, monitors results daily and drives corrective action. Escalates service risks and operational disruptions with urgency and clear ownership. Co-facilitates site-level process improvement activities and sustains outcomes. Maintains visual management standards and site safety and quality compliance. Serves as the primary supply chain contact on site for all materials and inventory matters.

Qualifications:

Required Work Experience

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
• Demonstrated experience leading or developing a frontline team.

Preferred Work Experience

• 3 to 5 years in supply chain operations.
• Experience with lean or visual replenishment systems.
• Prior healthcare or laboratory environment strongly preferred.

Physical and Mental Requirements

• Routinely lifts up to 50 pounds.
• Extended standing, walking, and physical material handling throughout shift.
• Valid driver's license meeting company requirements.
• Ability to work calmly under pressure and adapt to changing conditions.

Knowledge

• Inventory replenishment systems and supply chain operations.
• ERP inventory and requisition management.
• Supply chain analytics and performance monitoring tools.
• Lean operations principles including standard work and visual management.
• Supply chain performance metrics and operational KPIs.

Skills

• Frontline people leadership including coaching, feedback, and accountability.
• Hands‑on operational execution while managing a team.
• Clear communication across all levels of the organization.
• Structured problem identification and escalation.
• Continuous improvement orientation.

People Leader Responsibility

• Reports directly to the Supply Chain Manager.
• Directly supervises Supply Replenishers and Lead Supply Replenishers at the assigned site.
• Conducts regular performance conversations and annual reviews for all direct reports.
• Recommends salary actions and promotions in partnership with the manager and HR.
• Assigns daily work, monitors attendance, and ensures site coverage.
• Develops Lead Supply Replenishers as the primary internal candidates for supervisor advancement.

Work Environment

• On-site daily presence required at assigned location. Laboratory and healthcare environment. Physical material handling required.

Education

• High school diploma or GED, required.
• Equivalent experience: 3 or more years of supply chain operations with frontline leadership may substitute for formal education requirements.
• Associate or Bachelor's degree in Supply Chain, Business, or Operations Management, preferred.

Preferred Technical Training or Professional Licensing

• Healthcare supply chain certification, Lean certification, or Six Sigma Green Belt, preferred.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.