Supply Chain Supervisor

Quest Diagnostics; Southfield (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits (Day 1)

401(k) with company match

Paid time off

Well-being programs

Annual incentive plans

Job summary

Quest Diagnostics is seeking a Supply Chain Supervisor in Southfield, MI. The role leads daily operations at a lab site, building processes from the ground up, and reports to the Supply Chain Manager.

You will oversee frontline staff, manage inventory, and collaborate with hospital partners on site. The position requires minimum two years in supply chain or healthcare supply with frontline leadership experience, and a strong focus on standard work and continuous improvement.

Qualifications

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
• Experience leading or developing a frontline team.
• Experience with inventory replenishment and ERP systems is desirable.
• Lean or visual replenishment systems knowledge is a plus.

Responsibilities

• Lead, coach, and develop frontline team members with regular feedback.
• Own end-to-end inventory replenishment and receiving operations at the site.
• Manage daily scheduling, attendance, and site coverage.
• Drive site supply chain performance metrics and corrective actions.
• Represent site as primary supply chain contact with lab and hospital partners.

Skills

Frontline leadership

Operational execution

Clear communication

Problem identification & escalation

Continuous improvement

Education

Associate degree in Supply Chain, Business, or Operations Management

Bachelor’s degree in Supply Chain, Business, or Operations Management

Job description

Supply Chain Supervisor - Southfield, MI, Monday to Friday, 8:00 AM to 5:00 PM

This role will launch materials process in a new lab, building the team and installing processes and standard works from the ground up. Reporting to the Supply Chain Manager, the Supervisor, Supply Chain leads daily operations at an assigned laboratory site or hospital network. Directly supervises a frontline team, owns site-level inventory performance, and serves as the primary supply chain contact for lab and hospital partners on site.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

Leads, coaches, and develops frontline team members through regular feedback and structured development conversations. Identifies and develops internal candidates for advancement and builds individual development plans. Supports career development for all team members from entry level through Lead Supply Replenisher. Onboards new team members and ensures readiness to perform to standard. Manages daily scheduling, attendance, and site coverage. Owns end-to-end inventory replenishment and receiving operations at the assigned site. Partners with laboratory and hospital operations contacts to align on supply needs and resolve exceptions. Enforces standard work processes across all replenishment, audit, and inventory activities. Reviews and approves daily requisitions and resolves inventory system exceptions. Leads daily operations huddles and participates in weekly management reviews. Owns site supply chain performance metrics, monitors results daily and drives corrective action. Escalates service risks and operational disruptions with urgency and clear ownership. Co-facilitates site-level process improvement activities and sustains outcomes. Maintains visual management standards and site safety and quality compliance. Serves as the primary supply chain contact on site for all materials and inventory matters.

Qualifications

Required Work Experience

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
• Demonstrated experience leading or developing a frontline team.

Preferred Work Experience

• 3 to 5 years in supply chain operations.
• Experience with lean or visual replenishment systems.
• Prior healthcare or laboratory environment strongly preferred.

Physical And Mental Requirements

• Routinely lifts up to 50 pounds.
• Extended standing, walking, and physical material handling throughout shift.
• Valid driver's license meeting company requirements.
• Ability to work calmly under pressure and adapt to changing conditions.

Knowledge

• Inventory replenishment systems and supply chain operations.
• ERP inventory and requisition management.
• Supply chain analytics and performance monitoring tools.
• Lean operations principles including standard work and visual management.
• Supply chain performance metrics and operational KPIs.

Skills

• Frontline people leadership including coaching, feedback, and accountability.
• Hands-on operational execution while managing a team.
• Clear communication across all levels of the organization.
• Structured problem identification and escalation.
• Continuous improvement orientation.

People Leader Responsibility

Reports directly to the Supply Chain Manager. Directly supervises Supply Replenishers and Lead Supply Replenishers at the assigned site. Conducts regular performance conversations and annual reviews for all direct reports. Recommends salary actions and promotions in partnership with manager and HR. Assigns daily work, monitors attendance, and ensures site coverage. Develops Lead Supply Replenishers as the primary internal candidates for supervisor advancement.

Work Environment

On-site daily presence required at assigned location. Laboratory and healthcare environment. Physical material handling required.

Education

• High school diploma or GED, required.
• Equivalent experience: 3 or more years of supply chain operations with frontline leadership may substitute for formal education requirements.
• Associate or Bachelor's degree in Supply Chain, Business, or Operations Management, preferred.

Preferred Technical Training Or Professional Licensing

• Healthcare supply chain certification, Lean certification, or Six Sigma Green Belt, preferred.

ABOUT THE TEAM

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.