Supply Chain Specialist II Logistics - OR Inventory Management, Full-time, Days

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Job summary

Northwestern Medicine is seeking a Supply Chain Specialist II, Logistics to manage daily supply chain tasks across inventory, receiving, equipment, linen and mail. The role requires close collaboration with clinical staff, adherence to standard work, and the use of WaveMark and PeopleSoft systems to ensure data accuracy and timely service.

The position emphasizes problem-solving, process improvement, and effective communication with stakeholders.

Qualifications

• High School Diploma or equivalent; or GED.
• Ability to follow oral and written instructions.
• Effective communication with patients, visitors and staff.
• Computer literacy – MMIS software experience preferred.
• Ability to work independently and respond quickly under pressure.
• Good organizational skills.
• Ability to think critically.

Responsibilities

• Follows standard work around inventory, receiving, equipment, linen and mail.
• Uses WaveMark and PeopleSoft to maintain data integrity.
• Resolves complex situations with problem solving and escalation as needed.
• Monitors daily activity for policy compliance.
• Manages special projects as required.
• Develops and documents standard work methodologies.

Skills

Communication

Organizational skills

Critical thinking

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

MMIS software

Job description

The salary range for this position is $19.28 - $27.96 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

• Hours: 40 hours per week
• Day Schedule: 8:00 AM - 4:30 PM (Works Holidays and Works Every Other Weekend)
• Location: Prentice; FL 07

The Supply Chain Specialist II, Logistics reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Supply Chain Spec II, Logistics performs the daily activities of various tasks within the Supply Chain team including inventory ordering and replenishment, receiving, equipment, linen, and mail. Will act as a functional expert in key areas, processes, and/or tasks and will provide advice and assistance regarding those within the department. Works in role to meet and exceed established key process indicators (KPI’s). Participates in the design and development of standard work and processes. Provides input on inventory level analysis, consigned product analysis, cost containment, and process improvement initiatives. Assists with communication as directed within the department related to policies, procedures, MDI and standard work methodologies. Work with clinical staff on communication around product changes. Assists all internal customers regarding supply chain logistic issues and communicates with Supply Chain Leadership regarding findings and resolutions.

Responsibilities

• Follows standard work and methodologies around inventory, receiving, equipment, linen and mail.
• Utilizes standard processes within WaveMark and PeopleSoft to maintain data integrity.
• Utilizes problem solving skills to resolve complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with SC Leadership for guidance as needed.
• Monitors daily activity to ensure compliance with policies and procedures.
• Manages special projects as required.
• Works with SC Leadership to develop and document standard work methodologies.
• Ensures support of MDI and daily huddles.
• Orders and delivers supplies and/or linen to user areas based on par level. Identifies stock shortages and notify management.
• Conducts routine audits of supplies, linen, and equipment to ensure inventory accuracy, compliance with par levels, and proper usage.
• Identifies and documents discrepancies, expirations, shortages, or overstock; communicates findings to management and supports corrective actions.
• Answers incoming calls from users identifying supply needs.
• Represents the Supply Chain Department and participates in special meetings as directed.
• Maintains work area to ensure a clean and safe environment.
• Promotes safety in the workplace, following proper lifting and pushing/pulling techniques and utilizing equipment correctly.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager, picks up debris outside of regular work area)
• Establishes and maintains interpersonal relationships with hospital personnel, while assuring confidentiality of patient information.
• Use organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participate in efforts to reduce costs, streamline work processes, improve and grow the services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly or identifies appropriate person and resources to do so.
• Provides directions or help to patients and customers with finding their way.
• Use effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Train new employees on processes and policies
• May act as a resource and point of contact in the absence of the Operations Coordinator or Supply Chain Manager.

Qualifications

Required

• High School Diploma or equivalent; or in lieu of high school diploma/GED, must have a minimum of two years of relevant work experience.
• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors and staff.
• Computer literate – MMIS software experience preferred
• Must be able to work independently and respond quickly under pressure when problems arise
• Good organizational skills.
• Ability to think critically

Physical Demands Requirement

Physical demands required for this role include lift/carry 50+ pounds and a push/pull force 50+ pounds. Extensive walking and walking time of 5+ hours per day

Preferred

• Five years’ work experience in a hospital or healthcare environment.
• Comprehensive knowledge of healthcare processes and healthcare supply chain.
• Associates degree in related field.
• Lean/Six Sigma experience

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position)

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.