Supply Chain Solutions Manager

JD.com; Fontana (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is seeking an Overseas Warehouse Solution Manager based in Fontana, CA or City of Industry, CA. You will design and optimize NA warehousing and distribution solutions, focusing on cost efficiency, regulatory compliance, and last-mile effectiveness.

You will bridge client needs with warehouse operations, using data-driven insights to improve IRR and service levels. The role requires 3–5 years in solution design with overseas warehouse planning, strong Excel and

Qualifications

• 3–5 years in solution design, with 1–2 years in overseas warehouse planning.
• Strong analytical skills and Excel proficiency for data extraction and visualization.
• Experience building dashboards to support business decisions.
• Knowledge of transportation concepts, pricing, carrier selection, and service levels for cross-border ops.

Responsibilities

• Design customized warehousing and distribution plans for the North American market.
• Perform cost and profitability analyses (IRR, payback) for new warehouse setups.
• Define SOPs for OS&D and ensure regulatory compliance (HazMat/CUPA/HMBP).
• Collaborate across sales, procurement, product, and operations teams.

Skills

Excel

Dashboards

IRR analysis

Cross-functional collaboration

English and Mandarin

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Job DetailsJob Title: Overseas Warehouse Solution ManagerLocation: Fontana, CA or City of Industry, CAAnnual Salary: $80,000 - $120,000 USD + Annual Performance BonusPosition Overview:Responsible for designing and optimizing logistics solutions for the North American market. You will bridge the gap between client needs and warehouse operations, focusing on cost efficiency (IRR), compliance (HazMat/Customs), and last-mile optimization.What You'll DoSolution Design:Develop customized warehousing and distribution plans for E-commerce sellers (TikTok, Temu, Amazon).Design workflows for small/oversized items or HazMat storage and handling.Cost & Profitability Analysis:Calculate project IRR (Internal Rate of Return) and payback periods for new warehouse setups.Optimize Last-mile pricing strategies to maintain margins under "Platform-Mandated Labels."Exception & Compliance Management:Define SOPs for OS&D (Over, Short, and Damaged) and other Inbound/Outbound Exceptions.Ensure compliance with California CUPA/HMBP regulations for hazardous materials.Market Insight Exception & Competitive AssessmentClient Insight & Needs Analysis: Identify, extract, and analyze the pain points and requirements of both cross-border and local US clienteleCompetitor Benchmarking & Capability Evaluation: Conduct comprehensive research and evaluation of overseas warehouse capabilities, focusing on operational efficiency, pricing structures, and geographic coverageAbout YouExperience: 3–5 years in solution design, with 1–2 years directly related to overseas warehouse planning and execution.Strong analytical skills and proficiency in Excel; ability to extract, manipulate, and visualize data.Experience building dashboards or reporting tools to support business decisions.Understanding of transportation concepts including pricing, carrier selection, service levels, and operational challenges.Ability to collaborate across multiple teams (sales, procurement, product, operations).Strong communication skills in English and Chinese (Mandarin)At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.