Supply Chain Services Manager, Regulatory Readiness & Data Strategy

University of Michigan; Ann Arbor (MI); Hybrid; USD 120,000 - 155,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match (2:1)

Job summary

University of Michigan seeks a Supply Chain Services Manager in Regulatory Readiness & Data Strategy to lead accreditation readiness, data governance, and ERP content governance across Michigan Medicine.

The role partners with Quality, Compliance, IT, Finance and Clinical Operations to ensure compliant, standardized processes and high data quality. Advanced analytics and AI capabilities are explored to support strategic initiatives.

Qualifications

• Bachelor's degree or higher in a related field.
• 7+ years in healthcare supply chain, operations, regulatory compliance, or related leadership roles.
• Experience with accreditation readiness or regulatory compliance programs.
• Proven ERP content governance and master data management experience.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead regulatory readiness and accreditation activities across the health system.
• Oversee product recall management, IFU compliance, and vendor credentialing.
• Develop policies, procedures, training, and performance measures for regulatory compliance.
• Govern Item Master and supply chain content within ERP and connected systems.
• Improve data quality and system readiness; support ERP implementations and data conversions.
• Coordinate with Quality, Compliance, IT, Finance, and Clinical Operations to ensure ongoing readiness.

Skills

Analytical thinking

Leadership

Problem-solving

Communication

Advanced Excel

Education

Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration, Health Informatics, or related field

Tools

ERP systems

Data governance tools

Microsoft Excel

Job description

Supply Chain Services Manager, Regulatory Readiness & Data Strategy

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Supply Chain Services Manager, Regulatory Readiness & Data Strategy provides enterprise leadership for supply chain regulatory readiness, accreditation support, product recall management, and supply chain master data governance across University of Michigan Health. This role partners with Supply Chain, Quality, Compliance, Information Technology, Finance, and Clinical Operations to ensure compliant, standardized, and reliable processes related to regulatory requirements, product information management, vendor compliance, and ERP content governance. The manager leads efforts to improve data quality, operational performance, and system readiness while supporting strategic initiatives, including EHR and ERP transformation. The role also evaluates and advances emerging technologies, automation capabilities, and artificial intelligence solutions that strengthen data governance, regulatory compliance, operational efficiency, and the long-term sustainability of supply chain processes.

Responsibilities*

Regulatory Readiness & Compliance

• Lead Supply Chain accreditation and regulatory readiness activities across the health system.
• Serve as the primary Supply Chain liaison for regulatory, accreditation, and compliance-related initiatives.
• Oversee product recall management, IFU compliance, vendor credentialing, and contracted services monitoring.
• Develop and maintain policies, procedures, training, and performance measures to support regulatory compliance.

Coordinate cross-functional efforts with Quality, Compliance, Clinical Operations, and other stakeholders to ensure ongoing readiness and continuous compliance.

Data Governance & Content Management

• Lead governance of the Item Master and related supply chain content within ERP and connected systems.
• Establish and maintain standards for item, supplier, pricing, contract, manufacturer, and product data.
• Ensure data quality, integrity, standardization, and lifecycle management processes are consistently maintained across the enterprise.
• Define and oversee processes for item creation, modification, inactivation, and data stewardship.
• Partner with operational and technology teams to support ERP implementations, system integrations, data conversion activities, and ongoing content management.
• Ensure accurate alignment of supply chain data across ERP, EHR, and other enterprise systems to support operational, financial, and regulatory requirements.
  

Performance Improvement

• Identify opportunities to improve operational performance through process redesign, standardization, and data-driven decision making.
• Monitor compliance, process performance, and data quality trends to identify risks and improvement opportunities.
• Lead corrective action planning and process improvement initiatives related to regulatory readiness, product recalls, vendor compliance, and data governance.

Establish and monitor operational metrics that support accountability, regulatory compliance, and continuous improvement.

• Lead assigned staff and coordinate cross-functional initiatives involving Supply Chain, Clinical Operations, Compliance, Finance, and Information Technology.
• Provide highly responsible administrative and operational support to Supply Chain leadership.
• Present recommendations, program updates, and performance results to operational and executive leadership.
• Drive adoption of standardized processes, governance practices, and organizational change initiatives across the enterprise.
  

Required Qualifications*

• Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration, Health Informatics, or a related field.
• Seven (7) years of progressive experience in healthcare supply chain, operations, regulatory compliance, business systems, data governance, or related operational leadership roles.
• Experience supporting accreditation readiness, regulatory compliance, or healthcare operational excellence initiatives.
• Experience with healthcare supply chain operations and enterprise business processes.
• Experience managing master data, ERP content, Item Master governance, or similar data management functions.
• Demonstrated experience leading projects, performance improvement initiatives, and organizational change efforts.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in Microsoft Excel and reporting tools used to support operational analysis and performance improvement.
• Experience supporting ERP implementation, conversion, optimization, or system transformation initiatives.
• Excellent written, verbal, facilitation, and presentation skills.
• Ability to build effective relationships and influence across all levels of a complex organization.
  

Desired Qualifications*

• Master's degree in a related field.
• Experience with healthcare ERP and EHR and MMIS systems.
• Knowledge of GS1, UDI, healthcare product classification standards, and supply chain data governance practices.
• Experience supporting ERP implementation, conversion, optimization, or system transformation initiatives.
• Familiarity with emerging technologies, including artificial intelligence, automation, machine learning, and advanced analytics, and their application within healthcare supply chain operations.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

Supervision

• Direct supervision of AMC roles
  • UMH Ann Arbor Recall Coordinator
  • Supply Chain Analyst
  • Business Systems Analyst Senior
• Function supervision for UMH West and UMH Sparrow
  • Supply Chain Systems Analyst
  • Purchasing Buyer ? limited to those functions support data management

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.