Supply Chain Quality Assurance Team Member - Nights

Lowe's Companies, Inc.; Ennis (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in the retail industry is seeking a Quality Assurance Associate for their distribution center. In this role, you will ensure customer order fulfillment meets quality standards, perform inspections, and manage inventory discrepancies. Ideal candidates will have a high school diploma and experience in QA operations, coupled with strong troubleshooting and communication skills. This position operates on a night shift from Wednesday to Friday, 5 PM to 5:30 AM.

Qualifications

• 2 years’ experience in quality assurance and distribution center operations is required.
• Basic math, reading comprehension, and computer skills are necessary.
• Experience using troubleshooting processes is important.

Responsibilities

• Perform inspections of products prior to delivery to ensure compliance with quality standards.
• Research and resolve inventory discrepancies and issues impacting operations.
• Audits processes and provides coaching to team members related to performance.

Skills

Basic math skills

Reading comprehension

Troubleshooting

Education

High School or GED

Tools

Microsoft Office

Excel

Access

WMS

Job description

Schedule

Nights- Wednesday- Friday 5pm-5:30am

Essential Functions:

• Ensures customer orders are fulfilled per quality guidelines performing inspections of products prior to delivery to customers and documenting results in accordance with established procedures
• Ensures products meet the highest standards of quality and customer expectations met, if not exceeded
• Researches and resolves inventory discrepancies
• Researches and resolves cancelled picks, picks on hold, and other applicable duties
• Researches and monitors Flatbed Fulfillment Center (FFC) shrink daily providing key information to FFC Operations Support Supervisor
• Communicates compliance issues to FFC Operations Support Supervisor
• Reports WMS issues impacting day-to-day operations and optimization troubleshooting and providing support to resolve issues in a timely manner
• Audits processes across the facility ensuring correct processes are utilized, recording inaccuracies, and providing information to the FFC Operations Support Supervisor
• Conducts audits on shipments and warehouse cycle schedules
• Works closely with supervisors and associates to correct errors
• Delivers coaching and feedback to team members related to quality performance and safe behaviors
• Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary
• Performs other quality assurance job duties as assigned
  
  
  

Minimum Requirements:

• High School or GED
• 2 years’ experience in quality assurance and distribution center operations
• Basic math and reading comprehension skills
• Basic computer skills including a working knowledge of Microsoft Office
• Experience with software applications such as Excel, Access, and WMS
• Experience using troubleshooting processes to resolve problems
  
  
  

Preferences:

• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
  
  
  

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.