Supply Chain Planning, Order Fulfillment Analyst II

Niagara Bottling, LLC; Diamond Bar (CA); On-site; USD 82,000 - 119,000; Full time

Benefits offered by this job

Paid Time Off

Medical Benefits

401(k) with company match

Flexible Spending Accounts

Wellbeing programs

Job summary

Niagara Bottling, LLC is seeking an Order Fulfillment Analyst II to manage day-to-day order fulfillment across the Beverage Supply Chain. You will coordinate with Production Planning, Customer Service, Logistics, Plant Operations and Warehouses to resolve shortages and optimize inventory flow.

The role requires strong action bias, clear communication, and the ability to adapt in a fast-paced environment within a growing organization.

Qualifications

• Minimum required: Associate's Degree in Business, Operations, Strategy or equivalent experience.
• Preferred: Bachelor's Degree in Business, Operations or Strategy.

Responsibilities

• Execute daily order fulfillment activities balancing service and inventory.
• Resolve customer order shortages by identifying supply risks and coordinating actions.
• Monitor inventory transfers and ensure timely execution across Logistics, Plants and Warehouses.
• Lead cross-functional collaboration to optimize order fulfillment and capacity.

Skills

Operations experience

Project experience

Education

Associate's Degree in Business/Operations/Strategy

Bachelor's Degree in Business/Operations/Strategy

Tools

MS Office

Job description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Supply Chain Planning, Order Fulfillment Analyst II

The Order Fulfillment Analyst is responsible for the day-to-day execution of order fulfillment activities across the Beverage Supply Chain. This role ensures customer orders are supported through effective shortage resolution, inventory flow execution, transfer management, space management, and customer PO scheduling.

The Order Fulfillment Analyst works cross-functionally with Production Planning, Customer Service, Logistics, Plant Operations, and Warehouse teams to identify risks, resolve operational issues, and provide tactical direction that supports customer service and supply chain performance. This role requires a strong bias for action, effective communication, and the ability to quickly learn and adapt in a fast-paced, changing environment.

Essential Functions

Order Fulfillment Execution

• Executes daily order fulfillment activities while balancing customer service, inventory availability, transportation, production, and operational constraints.
• Resolves customer order shortages by identifying supply risks, evaluating available inventory, and coordinating actions across functional teams to minimize customer impact.
• Executes inventory flow plans to ensure product is positioned appropriately across the network to support customer demand.
• Creates, manages, and monitors inventory transfers, proactively addressing exceptions and working with Logistics, Plants, and Warehouses to drive timely execution.
• Develops and maintains space outlooks to identify current and upcoming capacity constraints across the network.
• Manages space exceptions by coordinating tactical actions with Planning, Logistics, Plant, and Warehouse teams to mitigate capacity risks.
• Executes customer PO scheduling activities based on customer requirements, inventory availability, and operational capabilities.
• Monitors operational exceptions and takes timely action to resolve issues or elevate risks when additional support is required.

Cross-Functional Execution & Collaboration

• Partners closely with Water Production Planning, Beverage Production Planning, Customer Service, Logistics Operations, Plant Operations, and Warehouse teams to coordinate daily order fulfillment activities.
• Serves as a key connection point across functional teams, ensuring priorities, risks, and required actions are clearly communicated.
• Leads weekly operational performance calls with Plant and Warehouse teams to review performance, identify execution gaps, and align on corrective actions.
• Provides tactical direction to cross-functional partners to support inventory movement, transfer execution, space management, and customer order fulfillment.
• Communicates emerging risks and operational constraints to appropriate stakeholders and escalates issues when necessary.
• Follows established processes, priorities, and strategic direction while applying sound judgment to day-to-day execution decisions.

Performance & Continuous Improvement

• Monitors key order fulfillment and execution metrics to identify performance gaps and areas requiring action.
• Uses data and operational insights to prioritize issues and support effective decision-making.
• Identifies recurring execution challenges and partners with leadership and cross-functional teams to improve processes and ways of working.
• Supports implementation and adoption of new processes, tools, reporting, and operational improvements.
• Maintains accurate and timely information to support visibility and decision-making across the Beverage Supply Chain.

Competencies

Nimble Learning

• Quickly learns new processes, systems, and business requirements and applies learnings to new or changing situations. Seeks feedback and uses both successes and challenges to continuously improve.

Follows Direction

• Understands and executes against established processes, priorities, and leadership direction. Demonstrates accountability for assigned responsibilities and appropriately escalates when additional guidance is required.

Action Oriented

• Takes on new opportunities and challenges with urgency, energy, and enthusiasm. Proactively identifies issues and takes appropriate action to move work forward.

Drives Results

• Consistently delivers results and follows through on commitments, even when faced with competing priorities, operational challenges, or changing business conditions.

Communicates Effectively

• Clearly communicates priorities, risks, actions, and expectations across multiple functions and levels of the organization. Provides appropriate context and ensures stakeholders understand required next steps.

Collaborates

• Builds effective partnerships across Planning, Customer Service, Logistics, Plant Operations, and Warehousing to solve problems and achieve shared supply chain objectives.

Qualifications

• Required Qualifications:
  • 2 Years - Experience in Operations/Business Development Field
  • 2 Years - Experience in Position
  • 0 Years - Experience managing projects
• Preferred Qualifications:
  • 4 Years - Experience in Operations/Business Development Field
  • 4 Years - Experience working in Position
  • 0 Years - Experience managing projects

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looks for ways to improve one's self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Education

• Minimum Required:
  • Associate's Degree in Business, Operations, Strategy, and other related fields or equivalent experience
• Preferred:
  • Bachelor's Degree in Business, Operations or Strategy

Certification/License:

• Required: N/A
• Preferred: N/A

Foreign Language

• Required: None Required
• Preferred: None Required

Typical Compensation Range

Pay Rate Type: Salary$82,011.54 - $118,916.74 / Yearly

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertilitybenefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a resume into this career site or to a hiring manager does so with the understanding that the applicant's resume will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit resume to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit resume into this career site to be eligible for placement fees.

Niagara Plant Name

CORP-MAIN