Supply Chain Planner

Wonder Group, INC; New York (NY); Hybrid; USD 128,000 - 136,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid parental leave

Discounted meals

Job summary

Wonder is seeking an experienced Supply Chain Planner to lead end-to-end planning and daily operations for our network of Wonder Restaurants. You will work with culinary, procurement, and engineering teams to design scalable processes that improve service levels and inventory health.

The role emphasizes analytics, cross-functional collaboration, and proactive risk mitigation, with a hybrid schedule in New York/New Jersey and a compensation package that reflects market demand.

Qualifications

• 4+ years in Supply Chain Operations, Procurement, Demand Planning, and/or Vendor Management.
• 2+ years of program or project management experience.
• 2+ years working cross-functionally with tech and non-tech teams.
• Advanced SQL and Advanced Excel; knowledge of R or Python is a plus.
• Bachelor's degree or strong quantitative aptitude.

Responsibilities

• Build visibility into and establish monitoring for the health and performance of Wonder’s Supply Chain network and Inventory Positions.
• Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions.
• Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels.
• Manage and ensure all daily ordering, delivery, and receipt of product to Wonder Restaurants.
• Lead and resolve all Inventory issues by working directly with Restaurant GMs, Suppliers, and Product/Engineering Teams.
• Monitor and support resolution of Transportation issues that may arise through day-to-day operations.
• Deliver results in Service Levels, In stock, Waste, and Supplier Performance.
• Initiate new ideas, create metrics, and implement strategic solutions with far-reaching influence.
• Cultivate relationships with vendors to ensure best-in-class Customer Experience.
• Provide input to Operations Product in the design and development of key Supply Chain systems.

Skills

Advanced SQL

Advanced Excel

Python or R knowledge

Data analysis

Program/Project management

Cross-functional collaboration

Supply chain operations

Education

Bachelor's degree

Job description

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.About The OpportunityThe Wonder Operations team is looking for an experienced Supply Chain Planner to own strategic and cross-functional business initiatives that support the growth of our business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan and manage the end-to-end Wonder Supply Chain. This role will involve helping design de novo Supply Chain technology systems, creating mid/long-term strategic network design, and managing daily tactical operations of our network to drive a superior Customer Experience.The Impact You Will MakeBuild visibility into and establish monitoring for the health and performance of Wonder’s Supply Chain network and Inventory PositionsManage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutionsUnderstand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channelsManage and ensure all daily ordering, delivery, and receipt of product to Wonder RestaurantsLead and and effectively resolve of all Inventory issues by working directly with Restaurant General Managers, Suppliers, and Product/Engineering TeamsMonitor and support resolution of all Transportation issues that may arise through day-to-day operationsDeliver industry leading results in four core areas: Service Levels, Instock, Waste, and Supplier PerformanceInitiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influenceDevelop strong, mutually beneficial, high performance partnerships with all Vendors to ensure best-in-class Customer ExperienceProvide input to Operations Product in the design and development of key Supply Chain systems and technology platformsCultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimizationWhat You Bring to the TableThe ideal candidate will have significant experience in Supply Chain Operations within the DTC/eCommerce or Fresh/Food Industry. The ideal candidate has demonstrated success in both analytically intensive as well as operationally heavy roles. Success in this role requires the ability to pull, manipulate, and analyze large quantities of data as well as the willingness to work tactically to address urgent and strategic on-the-ground issues.4+ years in Supply Chain Operations, Procurement, Demand Planning, and/or Vendor Management2+ years of program or project management experience2+ years of working cross functionally with tech and non-tech teams experience2+ Experience defining program requirements and using data and metrics to determine improvementsAdvanced SQL and Advanced Excel; working knowledge of R or Python is not required but is a plusBachelors degree, preferably in a quantitatively rigorous course of study (not required though high mathematical aptitude is crucial to succeed in the interview process)As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.Our working hours are aligned with the needs of our direct internal clients—the field locations—and we are expected to provide support when business demands require it. This includes weekend and holiday coverage#LI-HybridNew York/ New Jersey: $128,000-135,500per yearWonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.BenefitsThe benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.A Final NoteAt Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.