Supply Chain Planner

Valiant Technologies LLC; Mission (KS); On-site; USD 52,000 - 68,000; Full time

Job summary

Valiant Technologies LLC is seeking a Supply Chain Planner to manage orders, shipments and inquiries within our Fulfillment team. You will work with multiple teams to optimize customer experience and ensure on-time delivery.

The role requires 1–2 years of supply chain experience, proficiency in Excel, and familiarity with SAP ECC and Oracle Fusion. Excellent collaboration skills and a proactive problem-solving mindset are essential.

Qualifications

• 1-2 years of supply chain experience.
• Understanding of supply chain systems and structures.
• Strong analytical skills with the ability to work independently and within teams.
• Experience with SAP ECC/fulfillment systems and Oracle Fusion.

Responsibilities

• Optimize customer experience and ensure timely resolution for client dealer channel; review and authorize credits.
• Reply to and resolve dealer questions and internal partner emails.
• Receive, enter and validate customer orders; reserve inventory and determine delivery dates.
• Generate, analyze and monitor open order reports to validate system integrity, SLA, EDI and IDOCs.
• Maintain relationships with Channel Managers, Logistics and Allocation Planning to ensure on-time delivery and communicate backorders; resolve picking, shipping and capacity issues.
• Collaborate with Allocation Planning to clear backorders, build loads, release orders to DC and drive daily open order reviews with channel managers.
• Resolve return exceptions and coordinate deductions with Finance, Channel Manager and Customer; authorize replacements or credits.
• Identify root causes of process failures and implement improvements.
• Undertake other duties/projects as assigned by management.

Skills

Supply chain experience

Analytical skills

Team collaboration

Excel

SAP ECC

Oracle Fusion

Sales & Operations Planning

Supply chain systems

Tools

SAP ECC

Oracle Fusion

Job description

The Supply Chain Planner is a critical part of our Fulfillment team within our Supply Chain organization. This individual will interact regularly with customers and manage orders, shipments and customer inquiries. The Supply Chain Planner will work closely with multiple teams and collaborate effectively in a team oriented environment.

• Optimize customer experience, responsible for timely resolution/proactive results for client dealer Channel. Review and authorize applicable credits
• Reply/ Resolve client Dealer questions and Internal client business partner emails (not consumer)
• Receive, enter and validate customer orders, reserve inventory and determine delivery dates
• Generate, analyze and monitor open order reports to validate system integrity, SLA, EDI and IDOCs
• Establishes and maintains business relationships with Channel Managers, Logistics and Allocation Planning to assure on-time delivery, communication on backorder and resolution of picking, shipping and capacity issues
• Aggregate, review and collaborate with allocation Planning to clear backorders, execute planning cycle to build loads, release orders to DC and drive the daily open order review process with key channel managers
• Resolve return exceptions, coordinate adjustment to deductions with Finance, Channel Manager and Customer and authorize replacement or credit
• Root-cause process failures and implement process improvements
• Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications :

• 1-2 years of supply chain experience
• Understanding of supply chain systems and structures
• Strong analytical skills with the ability to work independently and within teams
• Ability to connect work in functional area upstream and or downstream in supply chain
• Practical knowledge of Sales and Operations Planning
• Working knowledge of Excel, basic formulas, pivots, etc..
• Experience in SAP ECC/fulfillment systems preferred and Oracle Fusion

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.